Lithia Chrysler Jeep Dodge of Medford

Wont ever deal here again Dealership took almost 3 months to pay off my trades when they sold them in less than 4 days. Guess who was stuck with the late penalties? Dealerships Dealership took almost 3 months to pay off my trades when they sold them in less than 4 days. Guess who was stuck with the late penalties? Dealerships threw my loan out to over 20 banks before we got an approval. Guess who was stuck with the credit inquiries? My credit score had never had anything negative before dealing with Lithia Dodge in Medford, Oregon. 31 years old and have been building credit since I was 17. Before the dealership I had a credit score of 718 and after the deal was done I had a 611. I was also told that id be receiving a free service contract and extended warranty for my troubles and looking through my paperwork I was charged for them both. Tried several times to speak with the dealership to resolve these issues and my emails and phone calls go unanswered. More

Bought used SUV Josh Kirkland and Mike Vierra were very helpful in our purchase of used GMC Yukon. They gave us our space to talk over the decision, They let us test Josh Kirkland and Mike Vierra were very helpful in our purchase of used GMC Yukon. They gave us our space to talk over the decision, They let us test drive the car for 2 hours so we could get a good feel for it. They make us feel at home and relaxed without pressure. They explained about the Lithia companies policy to serve the customers. We did get tired, hungry and thirsty during the hours we were there. Water would have been nice. More

FANTASTIC customer service! My family and I are traveling from out of state on a road trip and we were interested in purchasing a larger truck for our travel trailer. Zach Smith My family and I are traveling from out of state on a road trip and we were interested in purchasing a larger truck for our travel trailer. Zach Smith introduced himself, and we instantly felt comfortable with him. Zach showed us several different trucks within our price range, and remained committed to ensuring we got the best deal. He really went above and beyond to guarantee we were happy. His rapport was outstanding! As a person who also works in sales, I have a high expectation of what great customer service is, and he exceeded that expectation. Everyone we spoke with had a smile on their faces, and the sales floor was open and felt breathable, which was refreshing. Zach has a knack for what he's doing, and I would recommend him to ANYONE who's looking for a new vehicle. More

Excellent Trevis was very helpful, professional and fast with a repair I needed. He did an excellent job in a timely manner. Very good service. Thanks Trevis was very helpful, professional and fast with a repair I needed. He did an excellent job in a timely manner. Very good service. Thanks More

Awesome Service James Wruck was nice and professional! He was quick to greet us and take us tot he truck we saw online. ( it was the same kind of truck he drives) tha James Wruck was nice and professional! He was quick to greet us and take us tot he truck we saw online. ( it was the same kind of truck he drives) thank you for looking out for our best interests and we will send referrals your way! More

awesome experience! Dave struble was absolutely the best. Made buying our car so easy I am sending all of my friends to him. Will buy from Lithia Dodge in the future Dave struble was absolutely the best. Made buying our car so easy I am sending all of my friends to him. Will buy from Lithia Dodge in the future More

Delightful experience hassle free buying Made internet application last night . Was contacted this morning by Howard forte. He was very helpful and made the deal happen . Needed a car receive Made internet application last night . Was contacted this morning by Howard forte. He was very helpful and made the deal happen . Needed a car received my financing and out the door I went. Thank everyone for your help More

The best first time new car buying experience ever! 🚙👏🏻 the employees at lithia jeep/dodge are all so friendly and helpful💜 I'll definitely go back soon!👍🏻 🚙👏🏻 the employees at lithia jeep/dodge are all so friendly and helpful💜 I'll definitely go back soon!👍🏻 More

service Technicians were pleasant and proffessional and my car was done in 2 hours. and I also like that they have Sunday hours service has always been fas Technicians were pleasant and proffessional and my car was done in 2 hours. and I also like that they have Sunday hours service has always been fast and courteus More

Great place to get your dream car . This is our third car we purchase at Lithia . Steve Seus was friendly and had use look and test drive multiple cars before we made our decision. We lo This is our third car we purchase at Lithia . Steve Seus was friendly and had use look and test drive multiple cars before we made our decision. We love our 2018 Challenger More