Lithia Chrysler Jeep Dodge of Medford

BUYER BEWARE!! Do you want to WASTE time? Go to LITHIA DODGE Do you want to negotiate in good faith and have the “MANAGER” RENIG? Go to LITHIA DODGE Do you want to Do you want to WASTE time? Go to LITHIA DODGE Do you want to negotiate in good faith and have the “MANAGER” RENIG? Go to LITHIA DODGE Do you want to buy a “NEW” vehicle with MORE THAN 3000 miles on it? LITHIA DODGE Do you want a “new” vehicle with soooooo many scratches in the bed that the salesman quips, “we’ll get a spray in bed liner for you”...yep, good ole LITHIA DODGE Do you want to feel TAKEN ADVANTAGE of? LITHIA DODGE Do you want to be FORCED to use their financing? Go to LITHIA DODGE The story, per the salesman...a couple purchased 2 trucks, drove this one to Wyoming and BACK, putting more than 3000 miles on the vehicle, had a lift kit installed, had new tires put on it, it “ didn’t work out”, the truck was returned and Lithia Dodge claims its “NEW”. The salesman claims it wasn’t registered...uh huh! How many vehicles do you think that LITHIA DODGE sells to folks without registering them before they jump in them and drive them to Wyoming? Yep, that’s what I thought...absolutely none!! This charade...this farce...this absolute, blatant untruth would have continued had we not got up and left...yep, you guessed it! LITHIA DODGE and only when I said that I would be posting a review did the salesman genuinely act concerned, “is that really necessary?” If it SAVES one person from being taken advantage of, J, then yes, it was necessary! My recommendation...don’t do scandalous things that you are ashamed of and concerned that others will find out. More

Every thing was great. Trevis was so great and thoughtful. I never in my life have dealt with such a wonderful person. He is truly the best person you have working there. Oh Trevis was so great and thoughtful. I never in my life have dealt with such a wonderful person. He is truly the best person you have working there. Oh possibly Dan Blair is better. I will leave that for you to decide. More

Great salesman I went in to get my 2016 dodge dart serviced and walked away with a 2018 dodge Journey. It was going to be at least 2 hours to get my dart serviced s I went in to get my 2016 dodge dart serviced and walked away with a 2018 dodge Journey. It was going to be at least 2 hours to get my dart serviced so I was wondering the car lot Jarald started talking to me next think I know it I was test driving the Journey. He got me the payment I wanted . More

Work was completed on time. The work was completed in the time frame that was exspected. The service department was helpful and proactive in ordering the parts to complete the jo The work was completed in the time frame that was exspected. The service department was helpful and proactive in ordering the parts to complete the job. More

Helpful She helped me find the exact car I was looking for and was extremely helpful and happy to see me get a good deal! 10/10 salesmanship! She helped me find the exact car I was looking for and was extremely helpful and happy to see me get a good deal! 10/10 salesmanship! More

Amazing I meet bryce after a few other salesmen were pushy and rather irritated the xxxx out of me.....i spoke with bryce and he was not pushy he knowledgeabl I meet bryce after a few other salesmen were pushy and rather irritated the xxxx out of me.....i spoke with bryce and he was not pushy he knowledgeable he answered my questions....when it came to making the deal he busted his butt to meet the demands of my husband....and even after the deal was done and over when we had an issue bryce came in like superman and made stuff happen....the man is a magician......if you need to buy a car go see Bryce he will take care of you....tell him i sent ya!!! More

CA Buyers Beware! If I could give this place 0 stars I would. My sales guy was great, but the Finance Manager, Robert, is horrible. My experience begins with having m If I could give this place 0 stars I would. My sales guy was great, but the Finance Manager, Robert, is horrible. My experience begins with having more paperwork sent to me to sign. No big deal. But my jeep needed to be registered in California, not Oregon. The finance manager Robert assured me that it would all be taken care of within 21 days because that's the longest they could write the tag. Anyways, the tag expires and I call them and they say they'll overnight me a new tag. 3 days later nothing. I had to drive back to the dealership to get a new tag. They tell me everything was sent to CA DMV and go down there and they should help me get a longer tag while i wait for a registration card from Oregon. Go to DMV, and paperwork was sent to CA DMV late. Guess who gets to pay the extra 109.00 late fee? Me! They wouldn't help me. CA DMV extends my temp tag 30 days. 30 days later, no registration card from Oregon, CA DMV won't renew temp tag, and I have a brand new car sitting in the driveway that can't be driven. Stay away from this dealership at all costs!!! More

Easy to make it happen! If you have an idea or a dream of how you want your car to look or perform go see Bo! He has quite the portfolio of vehicles from simple to amazing bu If you have an idea or a dream of how you want your car to look or perform go see Bo! He has quite the portfolio of vehicles from simple to amazing builds. More

Correcting mistakes of another's work Today was the first time visiting this dealership that I felt valued as a customer and that what I needed was actually taken care of. Previous to this Today was the first time visiting this dealership that I felt valued as a customer and that what I needed was actually taken care of. Previous to this experience I was fed up with Lithia Dodge and was ready to call it quits with being patient. These gentlemen made all the difference and actually fixed my problem! Thank you so much! More

Great job Trevis is fast and efficient he listens to me when I explain my vehicles problem and doesn’t treat me like I’m a dumb woman! Trevis is fast and efficient he listens to me when I explain my vehicles problem and doesn’t treat me like I’m a dumb woman! More