Lithia Chrysler Jeep Dodge of Medford

Upfront and honest Howard was great. Never pressured me into anything and explained everything very thoroughly. I believe I was the last one at the dealership after clo Howard was great. Never pressured me into anything and explained everything very thoroughly. I believe I was the last one at the dealership after closing and they were happy to stay and help me. I would definitely recommend! More

Going beyond what is expected I took my truck in to have some factory recall work done. It was done on time. I had forgot to lock the tool box and my truck was there overnight, I I took my truck in to have some factory recall work done. It was done on time. I had forgot to lock the tool box and my truck was there overnight, I called Trevor Burns and he went out and locked the box for me. He has always gone the "extra mile" for me when I bring my truck in for service. More

Oil change Always friendly upon arrival. Jesse is very prompt to help me. Quick and efficient. I was also informed of a new recall right away and was offered to Always friendly upon arrival. Jesse is very prompt to help me. Quick and efficient. I was also informed of a new recall right away and was offered to have it replaced right then. More

Great experience Couldn't find a better price in town. Recommend buy you next new or used vehicle from this store. Just ask for steve Sues or Jose Cruze and they will Couldn't find a better price in town. Recommend buy you next new or used vehicle from this store. Just ask for steve Sues or Jose Cruze and they will make sure its quick and easy. David Crofton in finance did an exceptional job. More

Lithia Jeep rectified issues of dissatisfaction complaint As a senior I have come to know that, given time, all people make mistakes. In the complex business of manufacturing, sales, finance, delivery, and se As a senior I have come to know that, given time, all people make mistakes. In the complex business of manufacturing, sales, finance, delivery, and servicing of automobiles Lithia Jeep rates highest in my book. I have purchased four Lithia Jeeps 2-certified used, 2-brand new. I feel that Lithia, Medford, Oregon attempts to hire the industry’s finest employees who in the interest of excellence deliver. People like Melinda Alicea of Customer Relations; Dave Duggins as Mgr of Customer Relations; Zach Smith, Sales Rep; and, Dave Nix, Finance Mgr. Every effort was made by this team of professionals to turn me into a very satisfied customer. These folks listened and made great efforts to rectify issue(s)! If I want another automobile this is were I am going. More

NEW CAR if your looking to buy a car at this dealership ask for Jerald he is great, on my first car purchased he and the owner both stayed until 10 p.m to he if your looking to buy a car at this dealership ask for Jerald he is great, on my first car purchased he and the owner both stayed until 10 p.m to help me get my dream car. Unfortunately I had to get another car for certain reasons but even though Jerald was not working he still answered to my call and was willing to go in but I insisted and he was able to get me another great sales men named Zach and even tough I was in a hurry they were able to get me into another car before a certain time (unfortunately I was on a time schedule). Well thanks to Jerald ,Zach and once again the owner of the dealership More

Always Great Service from Lythia We are always greeted warmly when bringing our vehicle in for service. We never need to worry whether the job is done right or that they miss somethi We are always greeted warmly when bringing our vehicle in for service. We never need to worry whether the job is done right or that they miss something. Its always done just right. Greg Janky is who I dealt with yesterday. He is always very friendly. I will never have service provided by any other business and will always purchase vehicles from Lithia. The list below regarding the people we deal with has an error. It says Don Blair instead of Dan Blair. He is a great guy and that is the only person we purchase from. I would name more in service, but I don't recall their names. More

Awesome team We stopped in to look and ended up driving off the lot in a totally different car then we drove in there in. Travis was completely great and helped st We stopped in to look and ended up driving off the lot in a totally different car then we drove in there in. Travis was completely great and helped steer us towards the best car for us and our needs. They managed to get us in right away to have the side rails added on to our new Jeep, and Travis personally went and found our daughter's tablet we left in our old car, a week later, and saved our road trip home. Nothing but positive things to say, will definitely be back the next time we need to buy a vehicle! More

Awesome quick and friendly Fast and friendly service! Was very happy with the quick turn around on my oil change. Greg was awesome to interact with, even if he's a cowboys fan � Fast and friendly service! Was very happy with the quick turn around on my oil change. Greg was awesome to interact with, even if he's a cowboys fan 😂 More

Outstanding The service work was done in a timely manner. The vehicle was checked over thourouly and in a professional way. The serviceman was kind a respectful The service work was done in a timely manner. The vehicle was checked over thourouly and in a professional way. The serviceman was kind a respectful person enjoyed what he was doing. Thank you for your service. I believe his name was Carl. I don't see his name below. More