Lithia Chrysler Jeep Dodge of Medford

Great Customer Service I was greeted as soon as I came into the service department. My oil change was done quickly while I waited inside in their clean and comfortable cust I was greeted as soon as I came into the service department. My oil change was done quickly while I waited inside in their clean and comfortable customer area. More

great service Trevis always is able to work me in and goes above and beyond to get the job done and back to me. If you need service give him a call. Trevis always is able to work me in and goes above and beyond to get the job done and back to me. If you need service give him a call. More

Everyone was friendly and making sure we were taken care of. Everyone at the dealership was very friendly and checking on us to be sure we were being taken care of. Our Sales person John Harper was knowledgeable Everyone at the dealership was very friendly and checking on us to be sure we were being taken care of. Our Sales person John Harper was knowledgeable and very friendly and helpful. I would gladly recommend him and the dealership to my friends. More

Van for my business. Steve Seus was able to get a van for me from a dealership in Washington and have it transported to Medford within a week of me finding the one I wante Steve Seus was able to get a van for me from a dealership in Washington and have it transported to Medford within a week of me finding the one I wanted. Top notch experience from start to finish. More

service They do a complete service on my car and give me a complete record of what they found they are nice and curtious treated me right They do a complete service on my car and give me a complete record of what they found they are nice and curtious treated me right More

New work truck happy with the sales staff, Very help full. They worked all day and stayed late for me to be there so i could find what i was looking for. Brandon Be happy with the sales staff, Very help full. They worked all day and stayed late for me to be there so i could find what i was looking for. Brandon Berg and Kris Smith did a Great Job. More

Dave Duggins is a huge asset to your dealership When my husband and I came in to take a quick peek at a 2019 AWD used Charger we were lucky enough to have Dave approach us. Super laid back and not p When my husband and I came in to take a quick peek at a 2019 AWD used Charger we were lucky enough to have Dave approach us. Super laid back and not pushy. We were not going to buy a car that day but he still hopped in the back of our 2015 Charger Rallye and went out to the back lot to see if the car we came to see was in the bull pen. It was not there. We shared what we were interested in and he called us the next day because he found the car. We came in to drive the car but did not like that particular car. It was pretty tattered, like the last owner really didn't care much about it. We arranged to drive an AWD Challenger. I got very ill that week. He was perfectly patient. We drove the Challenger. Beautiful car, but not for us. We ended up with a dealer trade being brought in. It is just what we wanted. The best part of all of this? Dave customized his care to what WE needed. We needed to spend as little time as possible at the dealership. We took care of 90% of our deal by text. Perfection! I'll be honest, my last purchase at Lithia Dodge Medford 12/2017 of a 2018 Jeep Cherokee was NOT GOOD and then last year this dealership lost another sale to us by being pushy and not listening to our needs and following through. There are several employees there that treat the guests like they are total morons, Dave is NOT one of them. On delivery day we found a couple minor issues with the car that are set to be remedied. The paperwork was ready when we arrived for signatures. I'm totally satisfied with our experience this time. Thank you, Dave, for providing the precise experience that WE needed. You rocked it. At this very moment we are driving our brand new gorgeous purple 2019 AWD Dodge Charger to Portland for a weekend of fun. You're a pleasure to your clients and a treasure to Lithia Dodge Medford. More

Spectacular Good service, fixed problem, short turn around. Trevis was nice and handled my issue quickly. I would recommend them. Chrysler should give all of its Good service, fixed problem, short turn around. Trevis was nice and handled my issue quickly. I would recommend them. Chrysler should give all of its franchises to Lithia because Lithia run their shops so well. Bryan DeBoer is running a tight ship. Trevis is a part of an amazing team. This auto group is so much better than other auto groups. When I dream of perfect customer service, I dream of dealing with a dealership like this one. More

Warranty repair my Service advisor Trevis, at Lithia dodge Medford. Is the best! He provides easy, fast and efficient service. All I have to do is shoot him an email my Service advisor Trevis, at Lithia dodge Medford. Is the best! He provides easy, fast and efficient service. All I have to do is shoot him an email and he’s getting me right in! Thanks Trevis! More

great service Called Trevis to get my truck in and he worked it into his schedule for me. Nice to know that I can count on them when I can't make an appointment. Called Trevis to get my truck in and he worked it into his schedule for me. Nice to know that I can count on them when I can't make an appointment. More