Lithia Chrysler Jeep Dodge of Grand Forks
Grand Forks, ND
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Love our Cherokee Our dealer was very knowledgeable about the Jeep Cherokee we were interested in. My husband and I wanted a certain style and color and he made sure w Our dealer was very knowledgeable about the Jeep Cherokee we were interested in. My husband and I wanted a certain style and color and he made sure we got it. We would refer people to Don for their next vehicle purchase. We ordered a back cover and he is letting us know the status of the order. My husband and I felt real comfortable with Don that we had questions or concern we could ask him. He made sure we covered everything and were satisfied with the answers. More
MADE CAR SHOPPING FUN AFTER NARROWING OUR CHOICES DOWN TO WHAT WE THOUGHT WE WOULD NEED. WE NARROWED OUR CHOICE DOWN TO LITHIA.. WE HAD VIP APPOINTMENT MADE ON THE INTERNET AFTER NARROWING OUR CHOICES DOWN TO WHAT WE THOUGHT WE WOULD NEED. WE NARROWED OUR CHOICE DOWN TO LITHIA.. WE HAD VIP APPOINTMENT MADE ON THE INTERNET. WE TOOK A TEST DRIVE AND SALES WAS ABLE TO SHOW US SOME FEATRURES NEW TO US. HAVING WARM COOKIES AND FRESH POPCORN DID NOT SELL THE VEHICLE BUT THE FAMILY WAS EXCITEMENT TO HAVE THAT AS A PERK AT LITHIA. EXCITED AND HOPEFUL THAT THIS VEHICLE IS DEPENDABLE AND LASTS FOR YEARS TO COME. AFTER SIGNING THE KIDS WERE EXCITED TO PICK OUT GIRL SCOUT COOKIES. Lithia WAS SO THOUGHTFUL IN SO MANY WAYS. More
Great customer service ! Brooke was new to the department and very impressive. She was friendly and professional. She was prompt and thorough. I will recommend to others. ! Brooke was new to the department and very impressive. She was friendly and professional. She was prompt and thorough. I will recommend to others. More
Great Job I went in a couple of days early to get a oil change and a tire rotation, and they got me quickly. I was in and out in about a hour. Great Job!!! I went in a couple of days early to get a oil change and a tire rotation, and they got me quickly. I was in and out in about a hour. Great Job!!! More
Was a straight forward process. Overall this was a positive experience. Don treated us fairly and we are happy with our new vehicle. I would recommend this dealership to others see Overall this was a positive experience. Don treated us fairly and we are happy with our new vehicle. I would recommend this dealership to others seeking a vehicle. More
oil change Good o really experience. Would recommend it to others. Quality work and very friendly staff. Completed in timely manner. Very professional. No proble Good o really experience. Would recommend it to others. Quality work and very friendly staff. Completed in timely manner. Very professional. No problems. Thank you More
Our unscheduled need was accommodated to get us going It is always refreshing to get assistance when needed and that is what we experienced. Thank you for going the extra mile for us & our Jeep! It is always refreshing to get assistance when needed and that is what we experienced. Thank you for going the extra mile for us & our Jeep! More
Friendly but slow Very nice, friendly, professional service advisor. I was the second vehicle at the "Quick Lube" (or some similar name) - well before they opened. I wa Very nice, friendly, professional service advisor. I was the second vehicle at the "Quick Lube" (or some similar name) - well before they opened. I was informed that there would only be one bay open as they only had one service tech there that day. The job was well done and the service manager was great - but with only one bay open, it took over an hour for an oil change $ tire rotation. More
Awesome service Brought my 2013 Dodge Dart in for a lack of power problem. They identified the issue, and corrected it. Also took the time to ensure the majority of Brought my 2013 Dodge Dart in for a lack of power problem. They identified the issue, and corrected it. Also took the time to ensure the majority of the repair was covered and paid for by the extended warranty (non-factory). Car runs like new! Other service for other vehicles has always been top notch. Definitely recommend Lithia More
The Jeep of my dreams! Our sales associate Josh was amazing! He was personable and fun to work with. We had a great time falling in love with our Jeep and couldn’t have aske Our sales associate Josh was amazing! He was personable and fun to work with. We had a great time falling in love with our Jeep and couldn’t have asked for a better experience. More