Lithia Chrysler Jeep Dodge of Grand Forks
Grand Forks, ND
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Fast and Professional Luke is extremely knowledgeable and honest. He wants to put his customers in the right vehicle for them. I am very greatful to him and will recommend Luke is extremely knowledgeable and honest. He wants to put his customers in the right vehicle for them. I am very greatful to him and will recommend him to my friends and family. More
A great experience The sales agent Luke was tremendously helpful and honest. He provided a very comfortable and great experience. Even the GM was very polite and helpful The sales agent Luke was tremendously helpful and honest. He provided a very comfortable and great experience. Even the GM was very polite and helpful. This is a great place to do shop for your cars and do business with. I live in Fargo, but had no problem driving an hour to GrandForks for a great experience. Keep it up Luke and Lithia Chrysler Jeep Dodge RAM of Grand Forks. More
Service on 2014 Chrysler Town and Country Courteous service. Steve in Service was A+. Also appreciated the shuttle service to shop while vehicle was being worked on. I was very favorably impre Courteous service. Steve in Service was A+. Also appreciated the shuttle service to shop while vehicle was being worked on. I was very favorably impressed. More
Qualifying Kevin impressed me. He did a great job of qualifying. Finding out my NEEDS and desires vs. my wants. He listened, asked questions and didn't pus Kevin impressed me. He did a great job of qualifying. Finding out my NEEDS and desires vs. my wants. He listened, asked questions and didn't push. Best of all he educated, wasn't afraid to share not only technical information but some of his personnel story. Then he asked more questions. I believe he genuinely wanted me to help me find what I needed and not push the inventory on the lot. More
Oil Change Time Popped in Saturday morning for an oil change, and had 4 vehicles ahead of me. Was told an hour and a half wait, and 45 min. later it was done. Amaze Popped in Saturday morning for an oil change, and had 4 vehicles ahead of me. Was told an hour and a half wait, and 45 min. later it was done. Amazed and very pleased. Well done. More
Great Experience!! We wanted to purchase our 4th Ram in seven years. We found the perfect vehicle at Lithia in Grand Forks and the dealership bent over backwards to mak We wanted to purchase our 4th Ram in seven years. We found the perfect vehicle at Lithia in Grand Forks and the dealership bent over backwards to make it happen. Everyone was so nice and professional. We will be back for another vehicle when the lease is up on our Malibu. Don, Glen and Ryan were the best!! Thanks! More
A very good buying experience I was in looking for a vehicle that was listed online. The vehicle had already been sold. But I talked to Kevin in sales and he invited me in to tak I was in looking for a vehicle that was listed online. The vehicle had already been sold. But I talked to Kevin in sales and he invited me in to take a look at what else might be a fit for me. He found a Ford F150 that was actually on the Lithia Ford lot, so he took us down to take a look. We agreed on the price and made the deal. I am very happy with his effort and the next time I am looking for a vehicle will give him a shot at it. More
Pleasant experiance I came in on a Saturday morning, and they got me in right away. I don't think I was there for more than 20 minutes. The entire staff went out of the I came in on a Saturday morning, and they got me in right away. I don't think I was there for more than 20 minutes. The entire staff went out of their way to wish me a good morning, and to see if I was in need of anything. Quite the pleasant experience. More
New Vehicle Purchase We recently purchased a new vehicle from Lithia Chrysler Jeep Dodge and could not be happier! The experience was wonderful. The salesman was friendl We recently purchased a new vehicle from Lithia Chrysler Jeep Dodge and could not be happier! The experience was wonderful. The salesman was friendly and knowledgeable. The staff was helpful. We are completely satisfied that our questions were answered, our needs were met, and that we purchased an excellent vehicle from a great dealership. More
$1300... and they didn't even fix the problem. Brought in my PT Cruiser to get the AC fixed last week. They said it would be a $200 1-day fix. It was a 3-day $1300 fix, did not have any loaner vehi Brought in my PT Cruiser to get the AC fixed last week. They said it would be a $200 1-day fix. It was a 3-day $1300 fix, did not have any loaner vehicles to give me during that time, and the AC only worked long enough to get me to Kansas City. Then it stopped working again. I called to see what I should do and how they could maybe help me, and all I got was "Our service doesn't have a warranty, you'll have to drive back here so we can replace everything, and you'll be charged for the further work." It's 99 degrees. It's a 10 hour drive. And the guy said they only replaced an orifice tube....not the parts they previously told me they replaced. $1300 for an orifice tube??? I call BS. Learn from my mistake: AVOID THIS PLACE LIKE THE PLAGUE! They'll take your money and you'll still have a car problem. More