Lithia Chrysler Jeep Dodge of Grand Forks

I would give 0 stars if I could. I bought my new Jeep in December, and Ben from sales was great, but that’s where anything good stopped. My car broke down 2 days after I bought it and no one from service wo December, and Ben from sales was great, but that’s where anything good stopped. My car broke down 2 days after I bought it and no one from service would even return my calls. I had it serviced by Corwin in Fargo; it needed the entire fuse panel and electrical system replaced. Not even 2 weeks later it was towed in again for warranty work on the exhaust. I traded my old vehicle in and, at that time, they claimed they didn’t have the tools to remove my license plates; they promised they would get them off and have them mailed to me right away; still haven’t received them 2 months later. 10+ calls and messages later, they still haven’t returned a single call so I have to take time off of work to go wait at the DMV to order and pay for new plates. Definitely would not recommend using this dealership! More

If I could give an even lower rating I would. Never in my life have I seen such poor business practices or customer relations with management. Our sales guy Alex was fine,I have zero complaints with him. How life have I seen such poor business practices or customer relations with management. Our sales guy Alex was fine,I have zero complaints with him. However, the manager and the GM were rude, condescending, and literally give zero xxxxs about their customers or the way they handle the business. I could go into the all the different ways of xxxxxxxx that this company put on us, but I am still seething from the very essence of my being. I could never recommend them in good conscience. More

2020 Grand Cherokee Our Salesman Don Sandbothe was great throughout our purchase and afterward. Jeff Harlow worked hard with us getting us a great deal on our Jeep. Sar Our Salesman Don Sandbothe was great throughout our purchase and afterward. Jeff Harlow worked hard with us getting us a great deal on our Jeep. Sarah Seydel was incredible and helpful taking care or our vehicle needs. Mike in service did a beautiful job on the work adding our accessories to our Jeep. This is a great Dealership with a great crew working there to take care of customers. More

I went in for a service issue Greg Wicken in Service was great to work, answered all my questions, was courteous, helpful, and genuinely cared about me and my Truck. He went above Greg Wicken in Service was great to work, answered all my questions, was courteous, helpful, and genuinely cared about me and my Truck. He went above and beyond while researching a headlight question I had about my new truck. And also the original issue that I brought it in for. Thanks for the great service. More

Great salesman to work with ...Colton Ramsey. He wanted to make sure we were very pleased with everything. I would recommend him to our friends and family. to make sure we were very pleased with everything. I would recommend him to our friends and family. More

excellent customer service dealer was very good to work with, brought in the 2019 RAM that I was looking for. Price was good. Would recommend the dealer to other friends. dealer was very good to work with, brought in the 2019 RAM that I was looking for. Price was good. Would recommend the dealer to other friends. More

I had a great time test driving and working with the staff Whenever I hear about someone looking for a new or used car I always try and send them to this store. The car buying experience is painless and the pe Whenever I hear about someone looking for a new or used car I always try and send them to this store. The car buying experience is painless and the people are great to work with. More

Chris "JR" Woodard and the whole sales team once again did a fantastic job! This is my 4th vehicle purchase from them and each time is amazing! They are fast, efficient, and honest. did a fantastic job! This is my 4th vehicle purchase from them and each time is amazing! They are fast, efficient, and honest. More

Was a pleasure working with Don Sandbothe on a deal ft or a Jeep Cherokee! We had talked on several occasions and Don was very knowledgeable about Dodge and Jeep products! This is my third new vehicle from G a Jeep Cherokee! We had talked on several occasions and Don was very knowledgeable about Dodge and Jeep products! This is my third new vehicle from Grand Forks ND Lithia and looking forward to futher deals down the road. More

Amazing service This was my first time purchasing a car ever and I was treated fantastic. I wasn’t forced into a car that I didn’t want Amy was very patient with us o This was my first time purchasing a car ever and I was treated fantastic. I wasn’t forced into a car that I didn’t want Amy was very patient with us on picking the right car. I had an amazing experience. So thank you for everything. More