Lithia Chrysler Jeep Dodge of Grand Forks

Canadians love this dealership! I was at your dealership twice in the last two days. I am from Winnipeg, Manitoba, Canada and was on my way to Fargo when my girlfriend and I had to s I was at your dealership twice in the last two days. I am from Winnipeg, Manitoba, Canada and was on my way to Fargo when my girlfriend and I had to stop at your dealership for an overheating problem. Matt Johnson was quick to assess the problem and get us on our way to our destination. Today we felt the problem worsened, and for piece of mind, we headed back to your dealership hoping Matt was working. He was, and again, was quick to help us out. He even took the vehicle for a test drive to make sure we could make it back to Winnipeg safe and sound. He was very educated, friendly, and efficient. We just wanted to send you this email to thank your dealership, and especially Matt, for his high quality service that was much appreciated. We received prime service with no cost to us at all. We hope Matt is acknowledged for his fantastic work ethic and customer service. More

Friendly staff and purchasing was made easy. Everybody we dealt with from our sales person (Todd) to the sales manager and F&I personnel were all very friendly and helpful. Had never purchased an Everybody we dealt with from our sales person (Todd) to the sales manager and F&I personnel were all very friendly and helpful. Had never purchased anything new here before but would definitely recommend and will be returning for future sales and service needs. More

Terrible Bought my vehicle from them. Of course the salesman that sold it to me wanted my address and said I would be getting some gifts in the mail for making Bought my vehicle from them. Of course the salesman that sold it to me wanted my address and said I would be getting some gifts in the mail for making my purchase. It's been a couple years now and nothing still. He also said he would get the vehicle filled with gas when I picked it up. This wasn't the case either. So I got ahold of my salesman via text cause he had the day off. More

Needed new battery Matt explained to me that the battery was beyond recharging and he was most helpful in explaining that to me. He took care of my battery problem and h Matt explained to me that the battery was beyond recharging and he was most helpful in explaining that to me. He took care of my battery problem and had me on my way in a short amount of time. Matt is one fun fellow to converse with and his humor is fantastic!! More

service recall The work was done quickly, Matt was great to work with, and he made sure I had a courtesy car while my vehicle was worked on The work was done quickly, Matt was great to work with, and he made sure I had a courtesy car while my vehicle was worked on More

Dodge Grand Caravan Matt was great to work with. He was thorough with the explanation of the tests that were done to try find our issue. He communicated with us throu Matt was great to work with. He was thorough with the explanation of the tests that were done to try find our issue. He communicated with us throughout the day and followed up the next day to check on us. A great experience for us. Thanks Matt. More

Oil change and warantee work Service was quick and I need a vehicle to drive so they provided a vehicle for me to use. I would recommend Lithia to my Friends. Service was quick and I need a vehicle to drive so they provided a vehicle for me to use. I would recommend Lithia to my Friends. More

Love my new pacifica I love my new Pacifica and my buying experience at lithia couldn't have been better! Everyone was very friendly and professional and treated me with I love my new Pacifica and my buying experience at lithia couldn't have been better! Everyone was very friendly and professional and treated me with respect. This was our third new vehicle purchase from this salesman and I would and have recommended him to friends and co-workers. More

Warenty Repair Think the needed repairs were completed, time will tell. I agreed to complete a SHORT survey, did not agree to write a book. Another word. Think the needed repairs were completed, time will tell. I agreed to complete a SHORT survey, did not agree to write a book. Another word. More

Very friendly staff and salesman. I feel the dealership was fair with our trade in. Friendly sales man and finance deptartment. They made our car shopping experience very relaxing and I feel the dealership was fair with our trade in. Friendly sales man and finance deptartment. They made our car shopping experience very relaxing and were not pushy. More