Lithia Chrysler Jeep Dodge RAM of Billings - Service Center

good service! good service. I had to write twenty five words for this review. In addition, good service costs a price and it is sometimes spendy at any dealership. good service. I had to write twenty five words for this review. In addition, good service costs a price and it is sometimes spendy at any dealership. No disrespect to the great staff there, have to pay the bills. More

Recall service Awesome experience..... got an appointment and they got everything done on time. Walked me thru each repair and also took care of 30,000 mile service Awesome experience..... got an appointment and they got everything done on time. Walked me thru each repair and also took care of 30,000 mile services More

I have the rating I did because the people in the service department always take great care of my Jeep. I know in advance what needs to be done and they keep me informed of the details. Above and beyond that department always take great care of my Jeep. I know in advance what needs to be done and they keep me informed of the details. Above and beyond that they bring me home and pick me up if the wait is longer because they are busy. I wouldn't take my Jeep anywhere else! More

Overcharges on mainenance Took my 2016 Jeep Wrangler in for it's 30k oil change. The service tech (DD) suggested I do the 30k maintenance. I agreed (my dumb mistake). Almost $1 Took my 2016 Jeep Wrangler in for it's 30k oil change. The service tech (DD) suggested I do the 30k maintenance. I agreed (my dumb mistake). Almost $1,200. In reviewing the invoice I noticed several up charges, for one Aerosol Brake Cleaner Part no: 68065196AA. Which sells for on the internet for $5.99. My total charge for Brake Cleaner was $174.05. Just a little bit of price gouging. I called several Dodge dealers in the area. I told them the invoice price and they were shocked, All the dealerships said $500 to $600 for a 30k. One dealership said they don't recommend the 30k because it is not needed. The official Mopar Website even list the 30K as Inspect transfer case fluid, Replace engine air cleaner filter, Replace air conditioning/cabin air filter. Change front and rear axle fluid if using your vehicle for police, taxi, fleet, off-road or frequent trailer towing. I was never asked if I used my vehicle for police, taxi, fleet, off-road or frequent trailer towing. Nothing about all the other maintenance they said needed to be done. I understand needing to make a profit but blatantly over charging customers is disgusting. More

Recall work Very willing to help to ensure your vist there is smoothly and to get back on the road enjoy your ram pickup! They have s very nice waiting room. Very willing to help to ensure your vist there is smoothly and to get back on the road enjoy your ram pickup! They have s very nice waiting room. More

Lithia Dodge always puts the customer 1st. Chris Wheeler got me in immediately. My check engine light was flashing and I was panicking. Positively painless. Lithia Dodge had had ALL my busi Chris Wheeler got me in immediately. My check engine light was flashing and I was panicking. Positively painless. Lithia Dodge had had ALL my business since I purchased it there in 2008. More

DODGE DURANGO The sun roof had a broken glass and they took care of it immediately. They also let us use a rental car as they didn't want us taking the Durango hom The sun roof had a broken glass and they took care of it immediately. They also let us use a rental car as they didn't want us taking the Durango home after seeing the broken glass. The weather was terrible and they wanted to keep it inside the building More

Recall for cruise control The recall check was fast and timely and they were very friendly and nice. I didn’t have to make an appointment since they weren’t that busy. The recall check was fast and timely and they were very friendly and nice. I didn’t have to make an appointment since they weren’t that busy. More

Service visit Chris is always pleasant and great to work with. Burtons always ready to help and very acc mo dating. Thanks for the detail and help Chris is always pleasant and great to work with. Burtons always ready to help and very acc mo dating. Thanks for the detail and help More

Daryl has always been good to me. Great customer service. I have never had any issues going through Daryl. Thanks for everything. Much appreciated. Good Jo has always been good to me. Great customer service. I have never had any issues going through Daryl. Thanks for everything. Much appreciated. Good Job More