Lithia Chrysler Jeep Dodge RAM of Billings - Service Center

Oil change and recall checks Pleasantly surprised with the how quick I was able to get the oil changed on the Dodge. Also looked into having rig checked for outstanding recalls. Pleasantly surprised with the how quick I was able to get the oil changed on the Dodge. Also looked into having rig checked for outstanding recalls. Josiah was very attentive, keeping me appraised of outcomes and current status. Service was excellent, much better than I expected. More

Great experience . My phone would not link to car. Great experience. Was quickly taken care of. Rep was very helpful in diagnosing problem. Part was under warranty and then called to put in. Fast Great experience. Was quickly taken care of. Rep was very helpful in diagnosing problem. Part was under warranty and then called to put in. Fast service ! Happy environment. He then linked phone to car. Thanks so much More

COMPUTER My backup camera does not work when I remote start the Chrysler 300C. Ryan Fasching was more than helpful in correcting the issue. He ROCKS! Thanks My backup camera does not work when I remote start the Chrysler 300C. Ryan Fasching was more than helpful in correcting the issue. He ROCKS! Thanks Ryan More

Stranded college student My son is in Billings going to college. His truck broke down and we had it towed to Lithia Dodge. They were not expecting it, however they had it fixe My son is in Billings going to college. His truck broke down and we had it towed to Lithia Dodge. They were not expecting it, however they had it fixed and back to my son the next day!!! Thank you for giving this mom peace of mind. I just pray this fixes the issue with his truck!!!! More

Great Experience! Wonderful service and worked us in on a holiday weekend. We were on vacation and they got us back on the road in a few hours. Wonderful service and worked us in on a holiday weekend. We were on vacation and they got us back on the road in a few hours. More

Life threatening mistake! Spent just shy of $2k on our pickup...as we leave town, steering wheel is cocked to side (had it aligned) call and they say NP, next time come in we'l Spent just shy of $2k on our pickup...as we leave town, steering wheel is cocked to side (had it aligned) call and they say NP, next time come in we'll fix it right up (no way going back after having girls loaded). Get home and oil life says 40% (they forgot to reset it...minor, but really??). Take it back to get steering wheel straightened a week later...however today small bump on the gravel and the steering wheel goes almost 1/2 way the other direction. I told Tim felt like something slipped...though I have no idea what..Stop and can't see anything and really for our road was nothing...nowhere open on the way, so when I get to RC after talking to Tim decide we really should get looked at before driving home. Well, Bargain Barn Tire Pros comes to the hotel, picks it up and the mechanic stays late to look at it...good thing as Lithia didn't get the tie rod tightened, so the 'slip' I felt was real...and very dangerous! Absolutely wouldn't so much as fill up a tire at Lithia at this point. Huge shout out to BB for taking care of us on short notice on a Saturday and very likely saving a horrible wreck on the way home...May the poor fool at Lithia call in sick on Monday... More

radiator fan motor noise hunter pulled me in right away when tel folk can i leave n theyll try to get to it but i was impressed on his a knowledgeable of the urgency that i co hunter pulled me in right away when tel folk can i leave n theyll try to get to it but i was impressed on his a knowledgeable of the urgency that i could blow van engine More

air bag recall on 2009 3500 very helpful and quick thank you very much, Daryl got me in right away and said it would be done in an hour and it was. No complaints at all. very helpful and quick thank you very much, Daryl got me in right away and said it would be done in an hour and it was. No complaints at all. More

Service Darrel in the service department is rude and disrespectful to his customer, I would feel ashamed to have an employee like that working for me. I will Darrel in the service department is rude and disrespectful to his customer, I would feel ashamed to have an employee like that working for me. I will never recommend anyone to this lithia dodge! Make the drive to Missoula much more professional! More

Windshield and tire New crystal on windshield and new tire replacement. Tire busted due to something I drove over and had weindsheld replaced had to order the tire in ord New crystal on windshield and new tire replacement. Tire busted due to something I drove over and had weindsheld replaced had to order the tire in order for it a matching tire More