Lithia Chrysler Jeep Dodge of Billings

Initial service on a new vehicle. The service staff got me in relatively quickly. Work was completed in a timely fashion and everything seemed to go as planned. Staff was friendly and The service staff got me in relatively quickly. Work was completed in a timely fashion and everything seemed to go as planned. Staff was friendly and kept me well informed. More

No hassle trade in and purchase. Able to come to quick agreement on trade in and new vehical purchase price. Got the exact deal I thought was fair and hoped to get. Able to come to quick agreement on trade in and new vehical purchase price. Got the exact deal I thought was fair and hoped to get. More

review of experience with Lithia Great experience with sales force and service department. Very professional and helpfull I orginally came for a service problem and ended up purchas Great experience with sales force and service department. Very professional and helpfull I orginally came for a service problem and ended up purchasing a new truck. More

The service department is always a great A+ experience. I have always had a great experience with the service department at Lithia and this time was no different. Ryan is always great to work with and he is I have always had a great experience with the service department at Lithia and this time was no different. Ryan is always great to work with and he is on top of making sure my truck is taken very good care of. More

Excellent service department I purchased a new Jeep Grand Cherokee on New Years! The sales staff was genuine and helped me find what I wanted. What I've been thrilled about has I purchased a new Jeep Grand Cherokee on New Years! The sales staff was genuine and helped me find what I wanted. What I've been thrilled about has been the service department! Bruce is outstanding. I put a lot of mileage on my vehicle and have been back for routine servicing! The service department has been friendly, helpful, timely, and trustworthy. More

Vacation is a great time to buy a truck Imagine that you are 1200 miles from home and see the PERFECT used truck on the Lithia website. What do you do? Well, you call Internet Sales Director Imagine that you are 1200 miles from home and see the PERFECT used truck on the Lithia website. What do you do? Well, you call Internet Sales Director Gary and get all the details. Then you schedule a test drive on your way through Billings. After that you sit down with Mike and negotiate a fair price. Finally Denise wraps up all the paperwork and you are on your way in just about 2 hours. Plus your two Golden Retrievers are petted by everyone on the sales floor. Thanks for a great buying experience. More

Respectful negotiation Mark is a great salesman. He is personable and respectful. He has very good people skills. He asked good question to evaluate the possible sale. Mark is a great salesman. He is personable and respectful. He has very good people skills. He asked good question to evaluate the possible sale. More

An outstanding experience! I put a lot of credence in the "how' of assessing how anyone approaches the "business of doing business". It should go without question that the least I put a lot of credence in the "how' of assessing how anyone approaches the "business of doing business". It should go without question that the least the person in the selling position should be is more than just knowledgeable about their product which all the Lithia personnel were. They were pleasant, up energy, amicable, informed and just plain nice people. My point man Bryan Rask gets my "most outstanding Homo Sapiens award of the month. More

Very good experience. I called Cameron Swift and asked him to locate a Grand Cherokee Limited for me. He located and got me a Jeep like I wanted. Four years ago, he locat I called Cameron Swift and asked him to locate a Grand Cherokee Limited for me. He located and got me a Jeep like I wanted. Four years ago, he located a Jeep for me also. I was very satisfied with Cameron and Lithia so I decided to buy from them again. More

unnieghborly I can,t count how many vehicles I've bought there.It's actually easier to remember the last one ,that was a was an 05 cummins. the salesmen are pretty I can,t count how many vehicles I've bought there.It's actually easier to remember the last one ,that was a was an 05 cummins. the salesmen are pretty damned decent for most part.some are kinda unfamiliar with the brand but for the most part,decent. what do I mean about being unnieghborly?? well how bout making literally hundreds of folks drive hundreds of miles to purchase a new vehicle rather than giving a decent deal there and retain customers?? I am amazed how many folks we run into from this area that made the drive for the same reason(dodge folks). we've traveled three times in the last two years, soon to be four. I'm not even wasting my time shopping lithia this time.to date, we figure counting a lost work day and travel X3,we've still saved about eighteen thousand dollars total on the three. I heard one of your salesman say ,because I was talking with a different salesman,"don't you have any Loyalty?" my answer was yes,but to dodge not lithia. good sales. Larry L. More