Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
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Wonderful experience. Nistor Katkus was so helpful and friendly and very informative. Timothy in financing answered all of our questions and made the process easy to under Nistor Katkus was so helpful and friendly and very informative. Timothy in financing answered all of our questions and made the process easy to understand. More
Nistor Katkus was absolutely wonderful during our buying of a new vehicle. I would recommend his helping anyone in purchasing a vehicle. of a new vehicle. I would recommend his helping anyone in purchasing a vehicle. More
We had been looking for the right vehicle for over a year. They worked really hard to find what we were looking for and ensure we were the first to check the vehicle out once it hit the lot. The financi year. They worked really hard to find what we were looking for and ensure we were the first to check the vehicle out once it hit the lot. The financing was the easiest process I have ever been a part of. The customer service was phenomenal. Will be buying our next truck from them. More
As usual my experience with my service advisor Joe Grubb was excellent. I took my Ram 2500 in on December 22nd for a airbag recall. Unfortunately the tech who worked on my truck damaged the headliner. I was excellent. I took my Ram 2500 in on December 22nd for a airbag recall. Unfortunately the tech who worked on my truck damaged the headliner. I brought it to Joe’s attention and he was quick to provide a solution. My truck is now being scheduled to have the headliner replaced. I would definitely recommend Joe as your service advisor but I also would recommend that you check over your vehicle after any repairs and bring any problems to his attention. This is the second time my truck has had some damage after a repair. The last time I didn’t catch it until later so I took care of it myself since it was a minor repair. Thanks Joe. More
Outstanding service advisor and technician. The communication between the two of them and us, as the customer, was accurate, informative and timely. The service advisor kept us apprised of th The communication between the two of them and us, as the customer, was accurate, informative and timely. The service advisor kept us apprised of the repair status every step of the process, as most of us know, this doesn’t always happen. Kudos to your dealership and staff! More
Got my lightly used 2019 F350 from here last week, Nistor and Gina helped me along with Travis and Mitch. They took it in on trade from a gentlemen buying a new jeep and cleaned it up all nice and posted it and Gina helped me along with Travis and Mitch. They took it in on trade from a gentlemen buying a new jeep and cleaned it up all nice and posted it online where I found it. I Purchased it sight unseen over the phone, which I normally wouldn’t do, but Nistor took many pictures for me, he took videos, and took my multiple phone calls to answer all my questions, he really went above and beyond to make the entire experience streamlined and easy for me. I live in a remote part of the state and I had been looking for a very particular combination of options in a truck for over a year close to 2 years now and was tickled to find one so close of a match only 80 miles from my remote hometown. I had started to look nationwide and was considering driving one up the Alcan because I just wasn’t finding the particular option combination I wanted for a somewhat reasonable price. Until I found this gem that is. After putting a deposit down and signing agreements they held the truck for me for over a week despite the holiday and some severe inclement weather that delayed my travel to get the truck. They also assisted me in the logistics of getting a top quality spray in bed liner installed by a local and reputable shop so that was all done when I arrived. The truck is great, it actually exceeds my expectations on what I was looking for, and still has original warranty plus an extended warranty. The only bug was the bedliner place forgot to plug the tailgate back in but that was a simple 5 minute fix. The price point made this truck a great deal and Overall I am Very satisfied with my experience and while I won’t be needing another vehicle for a while I would recommend shopping lithia in wasilla if somebody was looking for a vehicle. More
I contacted Robert Baskett about a recall repair needed for my Jeep. He took my Jeep in that day, told me it would be about half an hour to fix. It was fixed in 28 minutes. They did the work fast, Rober for my Jeep. He took my Jeep in that day, told me it would be about half an hour to fix. It was fixed in 28 minutes. They did the work fast, Robert was extremely professional and courteous. I highly recommend taking your vehicle to Lithis Chrysler Jeef Dodge Ram of Wasilla for any repairs. More
Gina was absolutely incredible! ! She was extremely communicative and such a breath of fresh air to work with. She got me into the Jeep I wanted and was the best sales person I've ev ! She was extremely communicative and such a breath of fresh air to work with. She got me into the Jeep I wanted and was the best sales person I've ever delt with! Just incredible from start to finish!!! More