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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

4.5
364 Reviews

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 364 reviews

January 21, 2023

Wonderful experience. Nistor Katkus was so helpful and friendly and very informative. Timothy in financing answered all of our questions and made the process easy to under More

by jbillings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nistor Katkus—-5 stars!
Jan 22, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for taking the time to leave a five-star rating and review for Lithia Chrysler Jeep Dodge of Wasilla. We are thrilled that we were able to deliver a memorable experience that exceeded your expectations. Thanks for your support and your business. We hope that we can be the future home of all your vehicle needs. If you need assistance, do not hesitate to reach out. Have a wonderful day!

January 20, 2023

Nistor Katkus was absolutely wonderful during our buying of a new vehicle. I would recommend his helping anyone in purchasing a vehicle. More

by jbillings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nistor Katkus absolutely fantastic!
Jan 21, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Congratulations on the purchase of your new vehicle! Thank you for giving our dealership this wonderful 5-star review. We always strive to provide top-quality service to every guest, and we are pleased to know you had an amazing experience working with our Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for your recommendation, and we hope you continue to visit us for all your future automotive needs.

January 19, 2023

Was never contacted back to let me know if truck was available or if they were willing to ship which was my initial question. More

by Wish4svts
Recommend Dealer
No
Employees Worked With
Not sure
Jan 20, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, I appreciate you taking the time to share your feedback regarding your recent experience with our Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla and would like the opportunity to discuss the level of communication you received when calling to inquire about a vehicle. Can you please reach out to me at your convenience? I look forward to hearing from you. Travis Schnebly General Sales Manager Lithia CDJR of Wasilla 907-631-7000

January 19, 2023

We had been looking for the right vehicle for over a year. They worked really hard to find what we were looking for and ensure we were the first to check the vehicle out once it hit the lot. The financi More

by Amber.fullmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 20, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hi Amber, thank you for taking the time to leave a positive rating and review for us at Lithia Chrysler Jeep Dodge of Wasilla. We're happy our Sales Team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2023

As usual my experience with my service advisor Joe Grubb was excellent. I took my Ram 2500 in on December 22nd for a airbag recall. Unfortunately the tech who worked on my truck damaged the headliner. I More

by dtlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Grubb
Jan 11, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We appreciate your positive review and feedback. Reviews like yours make our dealership better. Thank you for trusting our Service Team with your RAM 2500 and we hope you continue to choose Lithia Chrysler Jeep Dodge of Wasilla for your automotive needs. Should you need anything else, please feel free to reach out.

January 04, 2023

Outstanding service advisor and technician. The communication between the two of them and us, as the customer, was accurate, informative and timely. The service advisor kept us apprised of th More

by monsterpup13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Grubb is a 5 star employee
Jan 05, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We are happy to learn that you had a very efficient five-star experience with our Service Team. That's exactly what we like to learn. Thank you for bringing your vehicle to us at Lithia Chrysler Jeep Dodge of Wasilla. We hope you continue to choose us for your maintenance needs. Take care.

January 01, 2023

Got my lightly used 2019 F350 from here last week, Nistor and Gina helped me along with Travis and Mitch. They took it in on trade from a gentlemen buying a new jeep and cleaned it up all nice and posted it More

by Cptken91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nistor, Gina, Travis, Mitch
Jan 02, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you very much for taking the time to leave us such a wonderful 5-star review, and congratulations on the purchase of your 2019 F-350! We are so delighted to learn that our Sales Team made sure to exceed your expectations and provide you with pictures and videos, as well as take several phone calls to make sure you were completely comfortable making this purchase remotely. Thank you for also pointing out how they could accommodate you and hold this truck until after the holidays and inclement weather. We appreciate your recommendation and welcome you back here at Lithia Chrysler Jeep Dodge of Wasilla for any automotive assistance you require.

December 27, 2022

I contacted Robert Baskett about a recall repair needed for my Jeep. He took my Jeep in that day, told me it would be about half an hour to fix. It was fixed in 28 minutes. They did the work fast, Rober More

by sbpechota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Baskett
Dec 28, 2022 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for this 5-star rating. It was our pleasure working with you. We appreciate you sharing this about our team at Lithia Chrysler Jeep Dodge of Wasilla.

December 20, 2022

Gina was absolutely incredible! ! She was extremely communicative and such a breath of fresh air to work with. She got me into the Jeep I wanted and was the best sales person I've ev More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Baratto
Dec 20, 2022 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello Jessica. Thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great vehicle and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your vehicle, feel free to reach out to us here at Lithia Chrysler Jeep Dodge of Wasilla. Have a wonderful day!

December 18, 2022

Awesome experience, my salesman and Mitch from finance are great to work with. Thank you More

by milliekarlinger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Mitchell Trudell
Dec 19, 2022 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hi Millie Karlinger, thank you for taking the time to leave a 5-star review for us at Lithia Chrysler Jeep Dodge of Wasilla. We're happy we could meet your expectations! Our team is available should you require any extra help.

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