Lithia Chrysler Jeep Dodge Ram of Wasilla

My vehicle was having shifting issues, they got the vehicle right in and was out the door in an efficient manner. vehicle right in and was out the door in an efficient manner. More

This service department is the worst, will not answer or return calls the only way to talk to anyone is you have to show up in person. As far as warranty we own a Canadian vehicle and they will not work on return calls the only way to talk to anyone is you have to show up in person. As far as warranty we own a Canadian vehicle and they will not work on it, I was told that I should not have bought a Canadian vehicle. We have given them chances to treat us right but they have failed again. We will be going to Anchorage Dodge or Lithia BMW from now on. More

I was so nervous about buying a car but honestly Cody, Joel and Matt made it such an amazing experience, they helped me every step of the way and made sure I was happy and understood everything Joel and Matt made it such an amazing experience, they helped me every step of the way and made sure I was happy and understood everything More

Absolutely avoid this place. No one in service answered the phone. The only way to get someone on the phone is call sales and pretend you’re gonna buy then make them walk 40ft to No one in service answered the phone. The only way to get someone on the phone is call sales and pretend you’re gonna buy then make them walk 40ft to Service and hand the phone over. They’ve had our pickup for a week and we finally got the text to say we could pick it up. We just drove 30min and we’re told that everyone in the service dept already left for the weekend and we are out of luck until Monday. We actually have jobs and have to get to work and need our vehicle. AVOID THIS PLACE AT ALL COST. More

Stewart was wonderful to work with! He asked what we were looking for and then showed us a few options that fit the bill. He was knowledgeable about the inventory and patient with our d He asked what we were looking for and then showed us a few options that fit the bill. He was knowledgeable about the inventory and patient with our decision-making process. More

Joe was very helpful. The problem was identified and fixed in a timely manner. The only complaint is the calling to schedule The problem was identified and fixed in a timely manner. The only complaint is the calling to schedule More

The service department is incompetent and lacks basic communication skills. They will take advantage of women by recommending services not needed. They will tell you something is “fixed” and forget to te communication skills. They will take advantage of women by recommending services not needed. They will tell you something is “fixed” and forget to tell you that it’s not and parts actually need to be ordered when you get in your vehicle and realize the issue is still there. More

Got to this dealership at 5:45 am first in line for an oil change as it has been first come first serve for he last 5 years ( however long the dealership has been here in Wasilla … Come 7 am I am told th oil change as it has been first come first serve for he last 5 years ( however long the dealership has been here in Wasilla … Come 7 am I am told they changed their policy too an appointment only program during the week I asked when that happened the employee said for past month or so.. really nothing on the web site nothing in mailings absolute garbage service department I will not purchase another vehicle from Lithia this service department has been sub par from day one don’t buy a Jeep or dodge product and lifetime oil Jane from this xxxx poor dealerships More

Fast and efficient not pushy. Worked with me on my latest purchase with them. I have purchased 4 vehicles from them and will continue to do so. Nistor is the best salesman I have Worked with me on my latest purchase with them. I have purchased 4 vehicles from them and will continue to do so. Nistor is the best salesman I have worked with. More

The best and easiest car buying experience that I’ve ever had. Super glad I went there and will definitely go back for my next vehicle! had. Super glad I went there and will definitely go back for my next vehicle! More