Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 364 reviews
September 20, 2023
The staff was friendly. The buying experience was easy and painless. The financing ws super easy, The dealership did my loan application for me and sent it directly to my ba The buying experience was easy and painless. The financing ws super easy, The dealership did my loan application for me and sent it directly to my bank for approval. All told I spent about 2hrs total at the dealership. More
by rlauereod
Employees Worked With
Timothy Grisso, Mitchell Trudell
August 29, 2023
Dealing with Brandon was a pleasure. He was the best salesman. I had it with all weekend long he went above and beyond to help me get what I needed He was the best salesman. I had it with all weekend long he went above and beyond to help me get what I needed More
by Jdertion
Employees Worked With
Brandon
July 21, 2023
Lithia was great, all their personnel involved from Matt to the manager were awesome. The whole process only took a few hours and we were headed home with the wife's dream truck, Black Widow! Thanks Lithia! to the manager were awesome. The whole process only took a few hours and we were headed home with the wife's dream truck, Black Widow! Thanks Lithia! More
by mozee1
Employees Worked With
Matt in sales, Timothy Grisso
June 22, 2023
More staff is needed at the service counter. Getting an oil change is a giant hassle. It says express on the sign, its not! You can't get a hold of them, because they don't answer the phone. Getting an oil change is a giant hassle. It says express on the sign, its not! You can't get a hold of them, because they don't answer the phone. More
by bullets
Employees Worked With
Jeffrey Bittle
June 20, 2023
This service department is the worst, will not answer or return calls the only way to talk to anyone is you have to show up in person. As far as warranty we own a Canadian vehicle and they will not work on return calls the only way to talk to anyone is you have to show up in person. As far as warranty we own a Canadian vehicle and they will not work on it, I was told that I should not have bought a Canadian vehicle. We have given them chances to treat us right but they have failed again. We will be going to Anchorage Dodge or Lithia BMW from now on. More
by roger.fox
Employees Worked With
Joe
June 20, 2023
Joel was one of the kindest people I’ve ever worked with, car buying experience or not. Zero pressure, answered all my questions, and was super patient. 100% recommend. Cody was also super nice and helpful i car buying experience or not. Zero pressure, answered all my questions, and was super patient. 100% recommend. Cody was also super nice and helpful in walking me through a bit of a confusing working/living location to get everything lined out. Great people and experience. More
by laceyhedges
Employees Worked With
Joel
June 18, 2023
I was so nervous about buying a car but honestly Cody, Joel and Matt made it such an amazing experience, they helped me every step of the way and made sure I was happy and understood everything Joel and Matt made it such an amazing experience, they helped me every step of the way and made sure I was happy and understood everything More
by Cassir16
Employees Worked With
Joel and Cody , Timothy Grisso
