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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

Overview
Reviews
Vehicles
4.5
367 Reviews
Call Dealership (907) 205-4755

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 367 reviews

October 11, 2023

Joel was our salesman for all of our vehicle purchases over the last few years. The service department always offers the best service, even though they are facing staffing issues. More

by derek119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bittle, Terrence Gifford, Kenneth Krueger, Melody Smith, David Sumers
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October 03, 2023

They made the process of buying my new car super easy and would highly recommend this dealership to anyone. More

by Gtbked08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Timothy Grisso
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Oct 04, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We are grateful for you leaving us a five-star review and for recommending our services. It is wonderful to know that our Sales Team made sure you had an easy process at Lithia Chrysler Jeep Dodge of Wasilla. Please let us know if there’s anything else that we can do for you in the future.

September 21, 2023

I sent them the truck I wanted and they delivered. Paperwork was as easy as can be. Would highly recommend. More

by malachi_petersonstohl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Baskett, James Richardson
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September 20, 2023

The staff was friendly. The buying experience was easy and painless. The financing ws super easy, The dealership did my loan application for me and sent it directly to my ba More

by rlauereod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Grisso, Mitchell Trudell
Report | Print
September 14, 2023

Great customer service and friendly staff, helped walk me through the buying process, 10/10 More

by Dillonkunayak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Coker, Timothy Grisso, Mitchell Trudell
Report | Print
September 13, 2023

They were a pleasure to do business with, the purchasing process was smooth and easy. My salesman Mitchell Trudell did a great job. More

by rlauereod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Grisso, Mitchell Trudell
Report | Print
Sep 14, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, thanks for taking the time to leave this amazing review! It is so great to know our Sales Team made your purchasing process smooth and easy. Come see us here at Lithia Chrysler Jeep Dodge of Wasilla again soon!

August 29, 2023

Dealing with Brandon was a pleasure. He was the best salesman. I had it with all weekend long he went above and beyond to help me get what I needed More

by Jdertion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 30, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, we are so glad to read that our Sales Team was able to go above and beyond during your visit, and you enjoyed working with us at Lithia Chrysler Jeep Dodge of Wasilla. Thank you so much for the awesome feedback and 5-star rating, it was a pleasure to do business with you. Please do not hesitate to reach out to us for any future needs.

July 21, 2023

Lithia was great, all their personnel involved from Matt to the manager were awesome. The whole process only took a few hours and we were headed home with the wife's dream truck, Black Widow! Thanks Lithia! More

by mozee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt in sales, Timothy Grisso
Report | Print
Jul 22, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for the great rating and review. Our Sales Team is happy to see that you had an awesome car-buying experience at Lithia Chrysler Jeep Dodge of Wasilla. Congratulations on the new truck!

June 22, 2023

More staff is needed at the service counter. Getting an oil change is a giant hassle. It says express on the sign, its not! You can't get a hold of them, because they don't answer the phone. More

by bullets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Bittle
Report | Print
Jun 23, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, We always strive to provide our customers with five-star customer service. I would like to speak with you directly regarding the timeliness of your recent oil change. Please contact me at your convenience. I look forward to hearing from you. Thank you, Chris Bradshaw Service Manager jamesbradshaw@lithia.com 907-215-6631

June 20, 2023

Joel was one of the kindest people I’ve ever worked with, car buying experience or not. Zero pressure, answered all my questions, and was super patient. 100% recommend. Cody was also super nice and helpful i More

by laceyhedges
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Jun 20, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello, and thank you so much for your kind and uplifting review. It makes us happy to read that you had a pressure-free, patient, and informative visit with our Sales Team here at Lithia Chrysler Jeep Dodge of Wasilla. Congratulations on your new purchase, and we appreciate your recommendation. We hope to assist you again in the future.

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