Lithia Chrysler Jeep Dodge Ram of Wasilla

Awesome time finding what I need Since I'm relatively New at the dealership a co-worker help me find the right car for my wife's needs. Great understanding of what we could afford and Since I'm relatively New at the dealership a co-worker help me find the right car for my wife's needs. Great understanding of what we could afford and what we needed. Awesome job More

I found the SUV I've been looking for I need to thank you for the sales person who was friendly and professional. Buying experience was making me feel like I was a valued customer. He gave I need to thank you for the sales person who was friendly and professional. Buying experience was making me feel like I was a valued customer. He gave me test drive, answered to my questions and he was honest on his opinions. The windshield is cracked but I was told new one is ordered and I 'm looking forward to get that fixed soon. There is nothing negative about how process was handled but I can't give 5 stars due to some details I discovered after I purchased the vehicle. I was told that vehicle has been inspected prior to the sale. However, in just couple days I noticed that both front corner lights were burned out, back license plate light was out, 3rd row seats were installed incompletely making them come off the supporters and not unfolding without finding how-dos from owner's manual. The previous owner had installed after market headlights and high-beam is out. Aftermarket lights were not mentioned during the sale. Windshield washer bottle was empty and vehicle's computer is telling me it is time for oil change. Overall truck is running fine and I am happy with the vehicle but since I was told that vehicle was inspected, this makes me question the honesty of such inspection. One more thing that left me little upset was person who aggressively wanted to sell me lifetime oil change. I was hoping I don't need to feel "stupid" for not to accept the offer. If I say no thank you, that means I have evaluated your offer and I don't want it and case closed. He should take his sales pitch down a notch. Overall I am happy customer. Thank you! More

No xx just business John my dealer was great and didn't jerk me around. He was to the point and very helpful. Keep up the good work and thanks for the good deal. John my dealer was great and didn't jerk me around. He was to the point and very helpful. Keep up the good work and thanks for the good deal. More

Oil change Service was fast, friendly. Great customer service. The young lady who was covering the service desk was very knowledgeable of the services available, Service was fast, friendly. Great customer service. The young lady who was covering the service desk was very knowledgeable of the services available, and was a great help. More

Pis por servis The service department will not return calls. The salesman made promises the service department will not honor. ((( This is the first and last tru The service department will not return calls. The salesman made promises the service department will not honor. ((( This is the first and last truck I buy here. )))) 30 min drive to anc and I get grate service and no lies. thay call me back and I got a loner car. Anc Chrysler dodge has got a new customer. Lithia you are fired !! More

Over all good Very help good service it was a good experience I will use again in the future service department is great thank you thank you thank you Very help good service it was a good experience I will use again in the future service department is great thank you thank you thank you More

Great Customer Service The service staff at Wasilla dodge has pleased me in many ways. They are always treating me right and I will continue to have service done at Lithia W The service staff at Wasilla dodge has pleased me in many ways. They are always treating me right and I will continue to have service done at Lithia Wasilla Dodge More

Oil change program I Love that they have a oil change program for vehicles you buy from them..does cost a little extra but well worth it..love the service I Love that they have a oil change program for vehicles you buy from them..does cost a little extra but well worth it..love the service More

Excellent customer service, good inventory Salesperson was awesome, all representative were courteous and patient, we were happy and satisfied with the service received. We liked this dealer Salesperson was awesome, all representative were courteous and patient, we were happy and satisfied with the service received. We liked this dealer and salesperson better than Anchorage dealer while we were shopping around! More

Prompt and courteous service All representatives were kind and courteous over the phone and in person. I was able to schedule a same day service at a time that was convenient for All representatives were kind and courteous over the phone and in person. I was able to schedule a same day service at a time that was convenient for me. The service took less time than estimated. Thank you!! More