Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
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Dave was awesome! Dave worked very hard to find us the right truck. He never got tired of us wanting more than we had money for. Thanks Dave. Dave worked very hard to find us the right truck. He never got tired of us wanting more than we had money for. Thanks Dave. More
Amazing Staff I was in a situation where I needed to trade in my vehicle and I had the staff and manager working hard to help accommodate my needs. I'm very happy w I was in a situation where I needed to trade in my vehicle and I had the staff and manager working hard to help accommodate my needs. I'm very happy with my new vehicle and appreciate their efforts. More
Outstanding customer service! I'm terrible with names, but I think his name was Jeff (?) in the service department...he was very pleasant to work with and put a smile on my face. V I'm terrible with names, but I think his name was Jeff (?) in the service department...he was very pleasant to work with and put a smile on my face. Very friendly and honest. He was upfront about costs and I didn't feel like he was just trying to take my money. He actually saved me money. Great attitude and I look forward to seeing his smiling face the next time I need a service appointment. Thank you! More
Great service and quick The service was quick and the people were very friendly. The first come first service is a good idea the thing I think they should change is that the The service was quick and the people were very friendly. The first come first service is a good idea the thing I think they should change is that they let people drop off cars anytime and be at the head of the line. I feel that if those people aren't willing to get there early in the morning they should wait until the people that sit in the line are completed first. Jim More
Great job. Professional and courteous, the guys at lithia handled my new car needs like experts. I would recommend them to anyone who asked and I'm very happy wi Professional and courteous, the guys at lithia handled my new car needs like experts. I would recommend them to anyone who asked and I'm very happy with my car. More
Awesome Job walked in saw what i wanted and drove away a happy man, bob did an awesome job and was very knowledgeable of the trucks and details about them. walked in saw what i wanted and drove away a happy man, bob did an awesome job and was very knowledgeable of the trucks and details about them. More
My replacement Jeep Randy Richards did a great job for us! we bought a new 2015 jeep Grand Cherokee recently and I ask Randy to stay on the lookout for a 2nd used jeep fo Randy Richards did a great job for us! we bought a new 2015 jeep Grand Cherokee recently and I ask Randy to stay on the lookout for a 2nd used jeep for us. I totaled my 2004 Overland hitting a moose in December. Randy recently found us a 2004 with 59,000 miles and in excellent condition and I am thrilled. The truth is I prefer driving the 2004 :-)! Thanks Randy More
Jeep Grand Cherokee Victor and staff were great to work with. We were in and out quickly. I would definitely recommend this dealer and staff to anyone. Thanks! Victor and staff were great to work with. We were in and out quickly. I would definitely recommend this dealer and staff to anyone. Thanks! More
Awesome time finding what I need Since I'm relatively New at the dealership a co-worker help me find the right car for my wife's needs. Great understanding of what we could afford and Since I'm relatively New at the dealership a co-worker help me find the right car for my wife's needs. Great understanding of what we could afford and what we needed. Awesome job More
I found the SUV I've been looking for I need to thank you for the sales person who was friendly and professional. Buying experience was making me feel like I was a valued customer. He gave I need to thank you for the sales person who was friendly and professional. Buying experience was making me feel like I was a valued customer. He gave me test drive, answered to my questions and he was honest on his opinions. The windshield is cracked but I was told new one is ordered and I 'm looking forward to get that fixed soon. There is nothing negative about how process was handled but I can't give 5 stars due to some details I discovered after I purchased the vehicle. I was told that vehicle has been inspected prior to the sale. However, in just couple days I noticed that both front corner lights were burned out, back license plate light was out, 3rd row seats were installed incompletely making them come off the supporters and not unfolding without finding how-dos from owner's manual. The previous owner had installed after market headlights and high-beam is out. Aftermarket lights were not mentioned during the sale. Windshield washer bottle was empty and vehicle's computer is telling me it is time for oil change. Overall truck is running fine and I am happy with the vehicle but since I was told that vehicle was inspected, this makes me question the honesty of such inspection. One more thing that left me little upset was person who aggressively wanted to sell me lifetime oil change. I was hoping I don't need to feel "stupid" for not to accept the offer. If I say no thank you, that means I have evaluated your offer and I don't want it and case closed. He should take his sales pitch down a notch. Overall I am happy customer. Thank you! More