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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

4.5
364 Reviews

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 364 reviews

March 15, 2024

Epic failure by the service department, again. Mainly the service advisor, I think Joe might be his name. Who knows? I should have walked out as I heard the same xx with the person I was behind in More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe?
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello Derek, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please reach out to me at a time that is convenient for you to discuss this further? Thank you, Andy Lloyd Service Manager WinstonLloyd@lithia.com 907-215-6631

March 07, 2024

I wasn’t at the dealership when I went through the process of buying my Gladiator, I was up working on the slope. Brandon in sales was superb, he worked around my schedule so I could always get ahold More

by m.bartholomew16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McArthy
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

It's so pleasing to hear how our team adeptly navigated your Gladiator purchasing process. We at Lithia Chrysler Jeep Dodge of Wasilla greatly appreciate your high recommendation.

February 26, 2024

I had the pleasure of working with Greg Shepard at Lithia Chrysler Dodge Ram in Wasilla, and it was a fantastic experience. Greg was wonderful to talk to, with no pressure whatsoever. He had a level head and More

by Germjp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Shepard, Timothy Grisso, James Richardson
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Appreciate your kind reflections on your time with our team and we're pleased to hear about your positive car-buying experience. We will share this feedback internally at Lithia Chrysler Jeep Dodge of Wasilla as reinforcement of the efforts set forth by our knowledgeable associates daily regarding vehicles. Your support means a lot to us, thank you.

February 12, 2024

Awesome team, they went above and beyond and made sure my time was not wasted. Would absolutely drive out from anchorage again for their customer service. More

by Kyle.custerjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alaska retes
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're pleased that our team took good care of your needs at Lithia Chrysler Jeep Dodge of Wasilla. We value the fact that they made efficient use of your time. Your reassurance is appreciated, and we look forward to providing superior service in the future.

January 29, 2024

The salesman and financial guy were great! They had the truck as advertised. It was a great experience. More

by Travisbak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Glad to hear you found our Lithia Chrysler Jeep Dodge of Wasilla team and truck up to standard. Your kind words are much appreciated.

January 28, 2024

Got a good deal they treated me good I would go back and buy again More

by kevin_molinaro
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

That's great to hear; your experience is important to us at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate your business and looking forward for more opportunities in the future.

January 18, 2024

Communication was the most efficient even after hours and everyone there was upfront and honest. More

by Donalds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chun Richard , Timothy Grisso, David McDonald, Randy Richards
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad communication at Lithia Chrysler Jeep Dodge of Wasilla was effective for you, even after hours. Your feedback on our upfront honesty is much appreciated too. Hope to see you again!

December 24, 2023

Service was on schedule and very fast. I arrived during a low time in the afternoon. I will give up the 7 am rush. More

by burtonsak7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bittle, Terrence Gifford, Kenneth Krueger, Melody Smith, David Sumers
Dec 24, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We appreciate your positive feedback about promptness and timeliness at Lithia Chrysler Jeep Dodge of Wasilla. We're glad that we met your expectations.

December 22, 2023

Richard and the team made it happen for me and got me what I wanted!!!! More

by kolosefo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RICHARD CHUN
Apr 12, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad that Richard and the team at Lithia Chrysler Jeep Dodge of Wasilla could meet your needs. Thank you for leaving a 5-star review.

December 10, 2023

Joel Ronne was a very friendly and knowledgable salesman. Tim Grisso got us through closing process in record time! More

by diwalters32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Ronne , Timothy Grisso
Dec 10, 2023 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We truly appreciate your high praise for the sales staff at Lithia Chrysler Jeep Dodge of Wasilla. Upon your return, we trust you'll find the same excellence in our service, courtesy of Joel Ronne and Tim Grisso. Thank you for choosing us!