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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

4.5
367 Reviews

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 367 reviews

April 17, 2024

I’ve worked with Lithia before and had a good experience, and this most recent time was even better! I was shopping for a newer Traverse for my wife recently and found one at a local Lithia dealership. J More

by Smith.LoganF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Auldridge
Apr 18, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We appreciate your praise for our team and the service at Lithia Chrysler Jeep Dodge of Wasilla. We're pleased you found a Traverse that suits your wife perfectly and had a seamless process during the transaction. Many thanks for sharing this positive experience, we value such feedback.

March 30, 2024

They provided me with great customer service and I’ve had a good experience dealing with the shop. More

by lindley821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bittle, Kenneth Krueger
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad to hear about your positive experience with our customer service and workshop at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for the five-star review.

March 15, 2024

My wife and I we walk in to get sxt charger for my daughter, salesman name brendon he so helpful then we get to drive home to surprise my daughter thank you brendon More

by leuth1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad to hear that our team could assist in the process of obtaining an SXT Charger at Lithia Chrysler Jeep Dodge of Wasilla. We hope it was quite a surprise for your daughter. Thank you for the high rating.

March 15, 2024

Epic failure by the service department, again. Mainly the service advisor, I think Joe might be his name. Who knows? I should have walked out as I heard the same xx with the person I was behind in More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe?
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello Derek, Customer satisfaction is a top priority for us as well as offering five-star service to our customers. I would like the opportunity to speak with you about the experience you have shared and the feedback in regard to our Service Team. Would you please reach out to me at a time that is convenient for you to discuss this further? Thank you, Andy Lloyd Service Manager WinstonLloyd@lithia.com 907-215-6631

March 07, 2024

I wasn’t at the dealership when I went through the process of buying my Gladiator, I was up working on the slope. Brandon in sales was superb, he worked around my schedule so I could always get ahold More

by m.bartholomew16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McArthy
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

It's so pleasing to hear how our team adeptly navigated your Gladiator purchasing process. We at Lithia Chrysler Jeep Dodge of Wasilla greatly appreciate your high recommendation.

February 26, 2024

I had the pleasure of working with Greg Shepard at Lithia Chrysler Dodge Ram in Wasilla, and it was a fantastic experience. Greg was wonderful to talk to, with no pressure whatsoever. He had a level head and More

by Germjp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Shepard, Timothy Grisso, James Richardson
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Appreciate your kind reflections on your time with our team and we're pleased to hear about your positive car-buying experience. We will share this feedback internally at Lithia Chrysler Jeep Dodge of Wasilla as reinforcement of the efforts set forth by our knowledgeable associates daily regarding vehicles. Your support means a lot to us, thank you.

February 12, 2024

Awesome team, they went above and beyond and made sure my time was not wasted. Would absolutely drive out from anchorage again for their customer service. More

by Kyle.custerjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alaska retes
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're pleased that our team took good care of your needs at Lithia Chrysler Jeep Dodge of Wasilla. We value the fact that they made efficient use of your time. Your reassurance is appreciated, and we look forward to providing superior service in the future.

January 29, 2024

The salesman and financial guy were great! They had the truck as advertised. It was a great experience. More

by Travisbak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Glad to hear you found our Lithia Chrysler Jeep Dodge of Wasilla team and truck up to standard. Your kind words are much appreciated.

January 28, 2024

Got a good deal they treated me good I would go back and buy again More

by kevin_molinaro
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

That's great to hear; your experience is important to us at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate your business and looking forward for more opportunities in the future.

January 18, 2024

Communication was the most efficient even after hours and everyone there was upfront and honest. More

by Donalds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chun Richard , Timothy Grisso, David McDonald, Randy Richards
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad communication at Lithia Chrysler Jeep Dodge of Wasilla was effective for you, even after hours. Your feedback on our upfront honesty is much appreciated too. Hope to see you again!