Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
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New Vehicle Purchase I found the sales staff and the finance manager to be very helpful and knowledgeable. They worked hard to see our purchase went as smooth as possible. I found the sales staff and the finance manager to be very helpful and knowledgeable. They worked hard to see our purchase went as smooth as possible. More
Customer service was the best ever from a car dealer best customer service I have received Jared was nice, polite keep me informed on how it was going and when it was going to be done best customer service I have received Jared was nice, polite keep me informed on how it was going and when it was going to be done More
Oil change Purchased lifetime oil changes when I purchased my truck. The service reps are always so friendly and courteous. They had my oil change done quickly Purchased lifetime oil changes when I purchased my truck. The service reps are always so friendly and courteous. They had my oil change done quickly, did a 25 point inspection, and had me on my way to enjoy the rest of my day off. I am so happy this dealership opened in Wasilla. Dodge Girl for Life!! More
Oil Change Great experience. Received immediate service, very friendly service rep (Jared), and performed a free multi-point inspection report. Received a comp Great experience. Received immediate service, very friendly service rep (Jared), and performed a free multi-point inspection report. Received a completed phone call soon after we dropped off the Jeep. Great job! More
Service department Called on my drive home to schedule an appointment for a LOF. Told they don't schedule those anymore. First come first serve from now on. When you onl Called on my drive home to schedule an appointment for a LOF. Told they don't schedule those anymore. First come first serve from now on. When you only have 2 days off and they are on the weekend you try and timeline your days off. Spending potentially hours for an LOF is not acceptable. If they won't schedule those again I will go to a dealership who does and pay their prices. For the most part the service performed was good, wasting hours because of first come first serve policy is not thinking of the customers but only of the business. More
Oil change They always do a great job on our oil change. We gave never had a problem and always appreciate the good work done. Thank you! They always do a great job on our oil change. We gave never had a problem and always appreciate the good work done. Thank you! More
Service was excellent. Good service. Fast an a nice waiting area. I Like that no salesmen hassle you while you wait for service, which has been issues when I was getting m Good service. Fast an a nice waiting area. I Like that no salesmen hassle you while you wait for service, which has been issues when I was getting my previous vehicles serviced in anchorage. More
Great, timely, friendly and professional It is very important to have weekend and early service for people who work long week days, The service was very fast and professional. Thanks you It is very important to have weekend and early service for people who work long week days, The service was very fast and professional. Thanks you More
Great experience! Bob was very friendly and helpful. We had a problem after the purchase and he went above and beyond to take care of us. I would highly recommend him t Bob was very friendly and helpful. We had a problem after the purchase and he went above and beyond to take care of us. I would highly recommend him to anyone looking to buy a car. More
Oil change Showed up for their no reservation service at 7:15 only vehicle there. Forgot about us. 3 hours when your first in line. Absolutely terrible. Showed up for their no reservation service at 7:15 only vehicle there. Forgot about us. 3 hours when your first in line. Absolutely terrible. More