Lithia Chrysler Jeep Dodge Ram of Wasilla

Excellent All staff were extremely kind and helpful in assisting me with purchasing my new vehicle. My salesman worked hard to ensure I received the lowest rate All staff were extremely kind and helpful in assisting me with purchasing my new vehicle. My salesman worked hard to ensure I received the lowest rate possible based on my particular factors. More

Above and Beyond After recently purchasing a new 2017 Ram 2500 Cummins, the dealership installed a fifth wheel hitch for us. The hitch manufacturer provided the deal After recently purchasing a new 2017 Ram 2500 Cummins, the dealership installed a fifth wheel hitch for us. The hitch manufacturer provided the dealership the wrong template for drilling the mounting holes in the bed. This left the bed on the brand new truck with four additional holes. The mechanic who installed the hitch was devastated. He felt terrible. However it was not his fault, he was provided with the wrong template. The fact that he cared so much about the quality of his work is very important to us. It says a lot about his work ethic. The Service Manager had the truck repaired and installed a spray on bed liner. The truck looks as good as new. From the time I started looking at the new truck until we purchased it and then had the hitch installed, I have to say was an excellent experience. Randy in sales does it right, no pressure. Kevin in Service does it right, address a problem head on and fix it. Mike in maintenance does it right, he cares about the quality of his work. This is the 16th Ram Cummins that we have owned, as well as other Ram and Jeep vehicles. This was definitely one of the best experiences I have had. Problems happen all the time, its how you deal with the problem that matters. This was handled very professionally and I am very pleased with the end result. I will be making our next purchase from Lithia Wasilla as well because of it. Captain Tim E. Dietz Wasilla, AK More

First vehicle purchase from this dealership. The salesperson was extremely helpful in finding a truck based on my needs. The sales manager made the closing paperwork signing process very quick an The salesperson was extremely helpful in finding a truck based on my needs. The sales manager made the closing paperwork signing process very quick and painless. More

Engine problem on vacation Service immediately diagnosed the problem, squeezed me in, fixed the problem. They had to get parts from all 3 locations in 1 day. Amazing service. Service immediately diagnosed the problem, squeezed me in, fixed the problem. They had to get parts from all 3 locations in 1 day. Amazing service. More

wonderful experience Randy was extremely helpful with the purchase of our 2017 Dodge Journey. He walked us through the process quickly and efficiently. We left the deal Randy was extremely helpful with the purchase of our 2017 Dodge Journey. He walked us through the process quickly and efficiently. We left the dealership very satisfied with both the purchase price and trade in value for our car. We have bragged about our experience when showing off the new ride. Scott & Brenda Adamson More

Lance was excellent Lance was very courteous and very quick at closing the deal. I have already recommended customers to go see him. Plenty of vehicles to choose from. Lance was very courteous and very quick at closing the deal. I have already recommended customers to go see him. Plenty of vehicles to choose from. More

Wasilla Dealership Evan at the Wasilla dealership work hard to get me what I wanted for my purchase. I was very happy with his interest in what I wanted and his follow u Evan at the Wasilla dealership work hard to get me what I wanted for my purchase. I was very happy with his interest in what I wanted and his follow up before during and after the purchase. He did not pressure me into making a decision or try to sell me more then what I wanted. That was a big plus and went into my decision for the purchase. In addition to this the finance manager was very helpful and professional. I was very happy with both individuals I dealt with. More

Greedy Do your homework before you deal with these sales people... save yourself a lot of time and money and drive to anchorage dodge were they're actually i Do your homework before you deal with these sales people... save yourself a lot of time and money and drive to anchorage dodge were they're actually interested in a FAIR deal and don't pump sunshine up your xxxxxxxx More

service i only used the service dep 3 times every time i went there was a problem ,lost keys , wrong work done , every time i made an appointment when i arr i only used the service dep 3 times every time i went there was a problem ,lost keys , wrong work done , every time i made an appointment when i arrived no one knew what i was talking about . i talked to the General Manager he said i don,t have to use there business . I agree . there is 2 other dodge dealers in anchorage .it,s a bit of a drive BUT WORTH IT . More

Oil Change Had my 2006 Dodge Ram 1500 4x4 for it's recommended oil change and the service was excellent, they were nice and courteous and had my truck back quick Had my 2006 Dodge Ram 1500 4x4 for it's recommended oil change and the service was excellent, they were nice and courteous and had my truck back quicker than I thought and they checked everything thing for me even the u joints.... More