Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
Filter Reviews by Keyword
By Type
Showing 363 reviews
Willie is the best sales person I ever met! I called asked to speak to a sales person. I was put through to Willie. His customer service skills are incredible. He was knowledgeable and walked ou I called asked to speak to a sales person. I was put through to Willie. His customer service skills are incredible. He was knowledgeable and walked outside took a picture of a vehicle that he thought might interest me after our conversation. While trying to discuss the options for a deal I left went to another dealer. Willie asked me to be careful all sales people not the same. I got treated horribly and called Willie back. Willie got us the vehicle we like for the price we were looking for and all the options that make us happy new Grand Jeep Cherokee Limited Sterling edition. More
Customer First This dealership understands people and the importance of customer service; very refreshing. I was impressed with the care and time that the entire sa This dealership understands people and the importance of customer service; very refreshing. I was impressed with the care and time that the entire sales and staff gave to me. Although they were busy with other customers, I never felt rushed or pressured. More
Great service They let me view vehicles on my own in the beginning and once I had questions were ready and available with answers and solutions. The purchase proc They let me view vehicles on my own in the beginning and once I had questions were ready and available with answers and solutions. The purchase process went quickly and smooth. The whole experience was the best of any of my past vehicle purchases. Thank you More
Buying my Jeep Randy was excellent He made buying my Jeep a wonderful experience. I would recommend anyone looking him up if they are considering getting a new vehic Randy was excellent He made buying my Jeep a wonderful experience. I would recommend anyone looking him up if they are considering getting a new vehicle More
They treated us fairly, quickly, will come back again. We bought the truck while living in Bethel and Lance and the crew did a fantastic job for us in getting everything together quickly over a weekend. I We bought the truck while living in Bethel and Lance and the crew did a fantastic job for us in getting everything together quickly over a weekend. I will return to Lithia for all work to be done and have already recommended Lithia to some friends as well. More
Very courteous and professional, Met all our needs Gab Melin, on a scale from 1-10 he was a 12, very experienced courtesy and professional meant all our needs very pleased. Showed us all interior ins Gab Melin, on a scale from 1-10 he was a 12, very experienced courtesy and professional meant all our needs very pleased. Showed us all interior instrumentations in detail how everything worked More
Visit 2/8/18 My overall experience was excellent. I went in for an oil change and they were able to perform it right away. A team member came out and told me I was My overall experience was excellent. I went in for an oil change and they were able to perform it right away. A team member came out and told me I was due for a tire rotation, informed me of the cost and I asked them to perform the needed task. After leaving the dealership, and almost to work, my dash display informed me of low rear tire pressure. Apparently, they forgot to change the tire pressure when the rotation was performed. I contacted them regarding it and they said to bring it back and they would correct it, which they did. More
Amazing! THE Mike always takes care of our vehicles and wouldn’t want anyone else to! He’s always honest and straight up about what was going on. THE Mike always takes care of our vehicles and wouldn’t want anyone else to! He’s always honest and straight up about what was going on. More
Great time Great friendly place never felt any pressure. Was really comfortable experience. Will definitely come back to buy my next truck from Mike Humes. Thank Great friendly place never felt any pressure. Was really comfortable experience. Will definitely come back to buy my next truck from Mike Humes. Thank you. More
Awesome! I had a great experience and would highly recommend them to everyone. Trevor was the person that I worked with and he was incredible. He made the buyi I had a great experience and would highly recommend them to everyone. Trevor was the person that I worked with and he was incredible. He made the buying process very simple and enjoyable. He followed up in the days following the purchase to see how I liked my new car, and was very personally invested. If you are planning on going to this dealship.. ask for Trevor. We had a few glitches with financing because we went in on a Sunday evening, and everyone there handled them so well. It could have easily gone south quickly, but everyone was professional and went out of their way to make sure everything was taken care of. We are now customers for life!! More