![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
Filter Reviews by Keyword
By Type
Showing 368 reviews
Great and friendly service counter. I always enjoy coming in to get services done here. Sometimes I stop by and say hi and get just a cup of coffee. Great atmosphere and staff. I always enjoy coming in to get services done here. Sometimes I stop by and say hi and get just a cup of coffee. Great atmosphere and staff. More
Service on my Dodge Charger Everything I needed to be done appears to have been done properly. I was a bit disappointed after being told that the passenger compartment air filte Everything I needed to be done appears to have been done properly. I was a bit disappointed after being told that the passenger compartment air filter had been checked, to find out that there was No passenger compartment air filter. More
Charged me for updates Took my truck in for warranty work. This was completed however the dealer charged for software updates. When warranty is over I will be headed to a lo Took my truck in for warranty work. This was completed however the dealer charged for software updates. When warranty is over I will be headed to a local shop. Their shop time is half for the same job & the mechs are better. More
Recall warranty work very courteous service agent. Service agent advised of length of time to complete task and provided transportation. called when vehicle was ready. very courteous service agent. Service agent advised of length of time to complete task and provided transportation. called when vehicle was ready. Completely satisfied with experience. Thanks More
Service One of the main reasons I make purchases of major items is for the convenience and support of the service department. I have never been disappointed a One of the main reasons I make purchases of major items is for the convenience and support of the service department. I have never been disappointed at Lithia. More
Fantastic Customer Service We went in with very firm ideas on how much we wanted to spend and what we were looking for. Mitch did an amazing job finding us a vehicle that not on We went in with very firm ideas on how much we wanted to spend and what we were looking for. Mitch did an amazing job finding us a vehicle that not only was lower than what we wanted to spend but had everything we wanted in the car. He did not waste our time trying to upsell us and he was very upfront about everything. He was very friendly and knowledgeable about the cars that were on the lot. We could not have had a better employee help us. More
Top of all Valley dealerships Mike was knowledgeable and friendly. He really knew the vehicle I was interested in. He took his time and I appreciated his attention to detail. Mike was knowledgeable and friendly. He really knew the vehicle I was interested in. He took his time and I appreciated his attention to detail. More
Recall work Work was done expeditiously with friendly service. Took care of the recall and checked out a couple of other items. I left feeling reassured my vehicl Work was done expeditiously with friendly service. Took care of the recall and checked out a couple of other items. I left feeling reassured my vehicle was safe to operate. More
This company honors their warranty work The service department is excellent at Wasilla Chrysler, especially Jeff, one of the service writers. Our 2005 Chrysler 300 had some check engine ligh The service department is excellent at Wasilla Chrysler, especially Jeff, one of the service writers. Our 2005 Chrysler 300 had some check engine light and computer code problems early this summer. They fixed those issues and recommended a tune up. We got the tune up and all was well for about 2 months. Then our car developed a vacuum leak which was related to the tune up. We brought the car back and they fixed the vacuum leak and went the extra mile by replacing some ignition coils and other parts to make sure the car was running well and all the engine codes were clear and not going to return. These folks really do honor their warranties. Great job Lithia Wasilla. Thank you. Micah and Gina. More
Thank you for taking good care of me Lithia Dodge of Wasilla I have had my Dodge Journey for two years now and for two years, anytime I had a problem or even a question I always felt welcomed to go to the Wasill I have had my Dodge Journey for two years now and for two years, anytime I had a problem or even a question I always felt welcomed to go to the Wasilla dealership and have always been pampered, thank you for keeping me going. More