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Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
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Dodge Durango purchase Pleased with our purchase so far. Salesman was helpful and not pushy. Liked the certified warranty and lifetime oil change package. Felt liked pricing Pleased with our purchase so far. Salesman was helpful and not pushy. Liked the certified warranty and lifetime oil change package. Felt liked pricing was good and fair. More
Great service I enjoyed my car buying experience with Wasilla Dodge. I was able to go in and work with very knowledgeable staff that help during my whole process. T I enjoyed my car buying experience with Wasilla Dodge. I was able to go in and work with very knowledgeable staff that help during my whole process. Thank you! More
Great experience The people in the service dept. went above and beyond for us. We have bought 2 Jeeps from them and from the sales dept. to the service dept. was exce The people in the service dept. went above and beyond for us. We have bought 2 Jeeps from them and from the sales dept. to the service dept. was excellent. Thanks again. More
Fast, friendly, and efficient Always talk to the sales rep. Beau was really helpful with answering questions I had, and was able to help me figure out exactly what I wanted! They w Always talk to the sales rep. Beau was really helpful with answering questions I had, and was able to help me figure out exactly what I wanted! They were fast, friendly, efficient, and very helpful in getting me all the info to help make my decision! More
The best customer service... Great customer service and excellent communication with me. There was a hiccup in communication between the service dept and the parts dept, but my Great customer service and excellent communication with me. There was a hiccup in communication between the service dept and the parts dept, but my service rep, Brian, was totally forthcoming and transparent. No excuses or deflected blame that you so often see. When that got straightened out, the service dept fixed our Jeep quickly and flawlessly. More
Service for a recall on air bags for Jeep Stop by on 2/11/19 set a date for 2/25/19. on 2/12/19 service person call and said we need to call in March for new date. Got 4 other calls about a T Stop by on 2/11/19 set a date for 2/25/19. on 2/12/19 service person call and said we need to call in March for new date. Got 4 other calls about a Truck that I got.( Didn't buy a new truck). stop by and talk to the Manager HE said he would take care of it. Made a date for the recall airbags for the 3/11/19 at 7am. 2 days later got another call to pick up plates for the Truck. when I got the recall air bags service done., Got to work , looked at the paperwork closer all the information for me was wrong again stop by to get my name and address Plus phone number right, was told the work order was closed and I need to came back and talk with the service manager, Went to talk with the main Manager that I talked with before. Wound not came out of the office area. I ask another sale person to pull up my Information on the Jeep that I got back in 2015. GUESS WHAT none of my Information was not in their date base. You Guess it - I will not be back and I will tell everyone that ask about this place to stay away. One last thing I have to say is I don't think anyone will follow up on this or anyone else that had a EXPERIENCE. More
Great service We had a great experience with the salesperson and the loans officer went out of his way to make sure we were taken care of with the purchase of a use We had a great experience with the salesperson and the loans officer went out of his way to make sure we were taken care of with the purchase of a used Jeep! Couldn’t have asked for anything better! More
Excellent service Thank you for being so courteous and timely. Very positive experience at this dealership. Janice was clear, professional and made this a positive exp Thank you for being so courteous and timely. Very positive experience at this dealership. Janice was clear, professional and made this a positive experience. I will be back. More
It was awesome We love our new truck. Great car buying experience. We left really happy. Husband loves driving it around. Kids love the space in the back. We love our new truck. Great car buying experience. We left really happy. Husband loves driving it around. Kids love the space in the back. More
Great experience they were happy to help and worked hard to get me into a vehicle i wanted! a friendly staff and plenty of amenities to keep me comfortable a pain fre they were happy to help and worked hard to get me into a vehicle i wanted! a friendly staff and plenty of amenities to keep me comfortable a pain free car buying experience i never felt forced or coaxed into any decision! More