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Lithia Chrysler Jeep Dodge Ram of Wasilla
Wasilla, AK
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Complete satisfaction It was time for my wife to get a new vehicle and she liked the Jeep Renegade. We went to the dealership and were greeted with a friendly associate who It was time for my wife to get a new vehicle and she liked the Jeep Renegade. We went to the dealership and were greeted with a friendly associate who asked us if we needed help. My wife told the associate what she was looking for and after a short time the associate returned with good news that they did have the style of vehicle she wanted but it would take a little time to get ready for a test drive. While we waited, the associate took us to a waiting area and made sure we were comfortable. The associate answered all our questions and we sat down to talk pricing. After some back and forth, we agreed on a mutually beneficial price. The paperwork was a breeze and I was impressed with the reasonable pricing for the lifetime oil change program, a must have in our family. I took our Jeep to the dealership shop for it’s first oil change. The shop staff was friendly and helpful. I was in and out in 10 minutes (Jeep stayed, I left). The shop offered me a ride home, but didn’t need it and my Jeep was ready for pickup in four hours. That’s impressive due to the long line of customers in front of me. My Jeep was still clean on pickup and the shop was considerate enough to put protection mats on the floorboard. Overall, I was extremely happy with the customer sales and service of Wasilla Jeep. More
Very friendly service Had the best experience at this dealership buying a new Jeep, very friendly service. I have already recommended this dealership to several friends and Had the best experience at this dealership buying a new Jeep, very friendly service. I have already recommended this dealership to several friends and family members. More
New Cab and Chassis Randy was the only one at any dealer I contacted, to get back to me in a timely manner. Moreover, he answered any and all questions I had in rega Randy was the only one at any dealer I contacted, to get back to me in a timely manner. Moreover, he answered any and all questions I had in regards to the truck I was interested in. We negotiated a great deal, and all with no pressure sales tactics I usually encounter at other dealers. If you need a new truck or car, go see Randy Richards at Lithia CJDR, he'll shoot it to you straight. More
Service Went in for an oil change and the staff was Friendly, helpful, and informative. I appreciated their call on recommendations for additional service on Went in for an oil change and the staff was Friendly, helpful, and informative. I appreciated their call on recommendations for additional service on my car. More
New Truck Purchase Mitch and the team were awesome. They worked with us to get the deal we needed. The family loves the new vehicle and we'll be back to purchase again Mitch and the team were awesome. They worked with us to get the deal we needed. The family loves the new vehicle and we'll be back to purchase again for sure. More
Service Dept. is Great Drop my truck off to get some work done , all work completed and got a call as soon as it was done . Its great to work with Jeff in the service dept. Drop my truck off to get some work done , all work completed and got a call as soon as it was done . Its great to work with Jeff in the service dept. always keeps me posted on whats going on with my truck every time I take it in for anything . (GREAT SERVICE DEPT) More
Service Jeff got me rolling in less time than expected. I had to be to work and he came through. Great service. Thanks again for all of your help. Jeff got me rolling in less time than expected. I had to be to work and he came through. Great service. Thanks again for all of your help. More
Best Dealership Ever! The entire team -- both sales and service -- at Lithia Jeep Dodge Ram Wasilla is hands-down the best team we have ever dealt with! Every member has b The entire team -- both sales and service -- at Lithia Jeep Dodge Ram Wasilla is hands-down the best team we have ever dealt with! Every member has been well informed, personable, professional, and very easy to deal with. We have had amazing follow-up after our initial purchase of our Jeep Grand Cherokee. I would highly recommend this dealership to others! More
They are awesome! Awesome experience and I love my vehicle. Bought a vehicle from Mike Humes and had my other vehicle in service with Janice Henry. Not sure which one Awesome experience and I love my vehicle. Bought a vehicle from Mike Humes and had my other vehicle in service with Janice Henry. Not sure which one the survey is referring to. More
Service I needed my truck serviced. My vehicle was serviced very quick and customer service was fantastic. I would recommend dealership to my friends and fami I needed my truck serviced. My vehicle was serviced very quick and customer service was fantastic. I would recommend dealership to my friends and family More