Lithia Chrysler Jeep Dodge Ram of Wasilla

I was happy with the service, Matthew was awesome I was a bit mad about the financing but Louis correct the issue and listened to me. a bit mad about the financing but Louis correct the issue and listened to me. More

Always quick, informative, friendly people. I have had several family members buy at this location. We are very happy with our cars! Thank you for serving Alaska. several family members buy at this location. We are very happy with our cars! Thank you for serving Alaska. More

Aweful management. I bought the lifetime oil plan and they refuse to do appointments. A simple oil change can take two or three full days. they refuse to do appointments. A simple oil change can take two or three full days. More

Great expericance; completed work quick. Scheduling time :( Overall a great experience . Compared to my last service visit (3-10) this visit was a 9 - 10. Communication was improved and my biggest complaint was Overall a great experience . Compared to my last service visit (3-10) this visit was a 9 - 10. Communication was improved and my biggest complaint was the wait time to get in, 4 weeks is just to long! Keep it up, Thank you. More

My experience with Nister Katkus and the staff at Lithia Chrysler Jeep Dodge Ram of Wasilla was nothing short of a great experience and would look forward to sending friends and family in their direction. Chrysler Jeep Dodge Ram of Wasilla was nothing short of a great experience and would look forward to sending friends and family in their direction. More

Great service They got the car in right away and and have a good waiting area and they have free coffee and water bottles. Plus I like looking around in the show r They got the car in right away and and have a good waiting area and they have free coffee and water bottles. Plus I like looking around in the show room More

GREAT JOB, STAFF WAS FRIENDLY I JUST NEEDED AN OIL CHANGE, I DID NOT EXPECT TO GET AN INSPECTION AND SUMMARY OF WHAT WAS CHECKED. I WAS INFORMED THAT MY AIR FILTERS WOULD NEED TO I JUST NEEDED AN OIL CHANGE, I DID NOT EXPECT TO GET AN INSPECTION AND SUMMARY OF WHAT WAS CHECKED. I WAS INFORMED THAT MY AIR FILTERS WOULD NEED TO BE CHANGED AT MY NEXT VISIT More

incompetent scheduling I had an issue with my Ram 1500, and had to have it towed in. Anthony, who is new in his position has not been taught the concept of triage. Long stor I had an issue with my Ram 1500, and had to have it towed in. Anthony, who is new in his position has not been taught the concept of triage. Long story short, nobody would even look at it for THREE WEEKS, only to find out is needed a new battery! I have never been this disgusted with any business ever. If someone would have spent a few minutes, I would not have had to miss work and be inconvenienced as I was. We would call, and the abject apathy from Anthony was so obvious. Someone there needs to call April, the last employee they had to find out how she was able to get a vehicle in and turned around within hours. As has become the norm in business these days, it is easier to let the knowledge base walk out the door, and replace with someone who doesn't seem to want to learn. I guess the Peter Principle is alive and well. We will be using the Anchorage dealership from now on. I can't emphasize enough to anyone in a hurry, DO NOT TAKE YOUR VEHICLE TO WASILLA DODGE, at least not until they get their service department back in order. The only reason they received 2 starts, was because their technicians were able to fix the problem within a couple of hours, once they were able to even look at it. More

Randy did a great job, very friendly and efficient. Brian in shop is also very friendly, does a great job. Place was very clean and well maintained. in shop is also very friendly, does a great job. Place was very clean and well maintained. More

Easy to work with, great experience! We were looking for a Ford Explorer and they had several on their lot. They gave us a great deal and were a pleasure to work with, thank you! We were looking for a Ford Explorer and they had several on their lot. They gave us a great deal and were a pleasure to work with, thank you! More