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Lithia Chrysler Jeep Dodge Ram of Wasilla

Wasilla, AK

4.5
364 Reviews

2891 E Sun Mountain Ave.

Wasilla, AK

99654

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Showing 364 reviews

July 30, 2024

Best vehicle buying experience I have ever had. Smooth and very precessional. From my salesman to the office manager I was treated with kindness and respect. Richard went out of his way to get m More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Chun
Jul 30, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Lithia Chrysler Jeep Dodge of Wasilla appreciates your kind review. We're pleased our team made the buying process smooth and respectful. Enjoy your new vehicle!

July 27, 2024

Fantastic buying experience. No pressure. Joel worked hard to find just what I was looking for. Margo in finance was delightful to deal with. Great experience and I will shop the More

by icehouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel and Margo
Jul 27, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for sharing your experience with Lithia Chrysler Jeep Dodge of Wasilla. Glad our team could assist effectively in both sales and finance. Enjoy your new vehicle!

July 03, 2024

Greg Sheppard is extremely professional, his follow up and follow through is exemplary and he genuinely cares about his customers! Really nice man as well! More

by john.tudorbingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Shephardand Margo.
Jul 03, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for sharing your positive experience with our team at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate your feedback on the professionalism and dedication shown during your visit. Your satisfaction is important to us, and we value your kind words.

June 20, 2024

Excellent sales and management service. First pleasant experience I’ve had at a dealer in some time. Patiently answered my many questions and provided me with peace of mind More

by Option
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 20, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Thank you for sharing your experience with the sales and management service at Lithia Chrysler Jeep Dodge of Wasilla. We appreciate hearing that our team provided you with a peaceful buying process while answering all your questions thoroughly. Your feedback is immensely valuable to us.

April 30, 2024

Just bought a brand new truck from these guys! The sales team were really chill and informative. Carl helped me out and was awesome to deal with More

by AeronM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl from sales!
Apr 30, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're happy to hear you were satisfied with your truck purchase at Lithia Chrysler Jeep Dodge of Wasilla. It's wonderful that our team provided a well-informed, smooth experience for you. Thank you for sharing your positive encounter.

April 23, 2024

I am a long customer and i have purchased 3 trucks from them, and they are hands down the BEST dealership ever. The Sales professionals will walk you through all aspect of the vehicle you are interested in More

by Seldovia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Ronne, Timothy Grisso, David McDonald
Apr 24, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We appreciate your loyalty to Lithia Chrysler Jeep Dodge of Wasilla. We're pleased that our sales team and Finance manager met your expectations with the vehicle purchase process. Thank you for recommending us, it means a lot .

April 20, 2024

Recently set up an appointment for my 2020 Ram 3500. I needed service for my DEF System, was informed there were no walk-ins for oil changes, and placed on the schedule. When I called to confirm my a More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
If I could give ZERO stars, I would., Jeffrey Bittle, Terrence Gifford, Kenneth Krueger, James Richardson, Melody Smith, David Sumers
Apr 24, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

Hello Luke, We value your feedback here at Lithia Chrysler Jeep Dodge of Wasilla and would appreciate the chance to speak with you about the level of customer care and communication you received from our Service Department regarding your visit to have the DEF System on your 2020 RAM 3500 serviced as well as an oil change. If you would, please send me your preferred contact information so we can discuss this matter further. Thank you, Brent Vandenbos Service Director BVandenbos@lithia.com

April 17, 2024

I’ve worked with Lithia before and had a good experience, and this most recent time was even better! I was shopping for a newer Traverse for my wife recently and found one at a local Lithia dealership. J More

by Smith.LoganF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Auldridge
Apr 18, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We appreciate your praise for our team and the service at Lithia Chrysler Jeep Dodge of Wasilla. We're pleased you found a Traverse that suits your wife perfectly and had a seamless process during the transaction. Many thanks for sharing this positive experience, we value such feedback.

March 30, 2024

They provided me with great customer service and I’ve had a good experience dealing with the shop. More

by lindley821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bittle, Kenneth Krueger
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad to hear about your positive experience with our customer service and workshop at Lithia Chrysler Jeep Dodge of Wasilla. Thank you for the five-star review.

March 15, 2024

My wife and I we walk in to get sxt charger for my daughter, salesman name brendon he so helpful then we get to drive home to surprise my daughter thank you brendon More

by leuth1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon
Apr 13, 2024 -

Lithia Chrysler Jeep Dodge Ram of Wasilla responded

We're glad to hear that our team could assist in the process of obtaining an SXT Charger at Lithia Chrysler Jeep Dodge of Wasilla. We hope it was quite a surprise for your daughter. Thank you for the high rating.

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