Lithia Chrysler Jeep Dodge Ram of Wasilla

They have always been good about getting service done in a timely fashion. Customer service was great too. . a timely fashion. Customer service was great too. . More

Best vehicle buying experience I have ever had. Smooth and very precessional. From my salesman to the office manager I was treated with kindness and respect. Richard went out of his way to get m Smooth and very precessional. From my salesman to the office manager I was treated with kindness and respect. Richard went out of his way to get me the best deal. Cody in finance soda wonderful Job getting me the right loan and options for my vehicle. Couldn’t be happier with my purchase. More

Fantastic buying experience. No pressure. Joel worked hard to find just what I was looking for. Margo in finance was delightful to deal with. Great experience and I will shop the No pressure. Joel worked hard to find just what I was looking for. Margo in finance was delightful to deal with. Great experience and I will shop there again. More

Greg Sheppard is extremely professional, his follow up and follow through is exemplary and he genuinely cares about his customers! Really nice man as well! and follow through is exemplary and he genuinely cares about his customers! Really nice man as well! More

Excellent sales and management service. First pleasant experience I’ve had at a dealer in some time. Patiently answered my many questions and provided me with peace of mind First pleasant experience I’ve had at a dealer in some time. Patiently answered my many questions and provided me with peace of mind More

Just bought a brand new truck from these guys! The sales team were really chill and informative. Carl helped me out and was awesome to deal with The sales team were really chill and informative. Carl helped me out and was awesome to deal with More

I am a long customer and i have purchased 3 trucks from them, and they are hands down the BEST dealership ever. The Sales professionals will walk you through all aspect of the vehicle you are interested in them, and they are hands down the BEST dealership ever. The Sales professionals will walk you through all aspect of the vehicle you are interested in. The Finance manager worked furiously to get the best possible deal for me. You must try this dealership. More

Recently set up an appointment for my 2020 Ram 3500. I needed service for my DEF System, was informed there were no walk-ins for oil changes, and placed on the schedule. When I called to confirm my a I needed service for my DEF System, was informed there were no walk-ins for oil changes, and placed on the schedule. When I called to confirm my appointment, I was informed there were no appointments, and advice it’s a first come first serve basis for Diesels. I was further informed if I brought in my truck today, service would be completed within 4 days. 2 weeks later, I called for an update and was informed no work had been done and that they didn’t have a diesel mechanic. Not once did anyone inform me that the mechanic was on vacation, or when he would return. No one even called to check in with me. No one offered any help with a loaner vehicle nor did an oil change even get preformed. I have never been so disappointed and let down by a dealership, especially paying for a specialized extended care warranty as well as lifetime oil changes. DO BETTER Lithia. I don’t for one second blame the hard working employees, I blame the lack of leaders and lead supervisors in this company for the blatant disregard for their customers. More