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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Corpus Christi, TX

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1,032 Reviews
Call Service Center (361) 288-2510

1,032 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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October 15, 2021

Great and fast service! No hassle. In and out with very friendly and knowledgeable staff! More

by robj1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin DeLaCruz
Report | Print
Oct 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

Always had good service here at Lithia. I use them for both personal vehicles and fleet vehicles More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Machado, Rory Ashurst
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Oct 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you so much for your 5 star review, Tim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Please don't hesitate to reach out if you need anything else. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

I wouldn't take my jeep back not even for the most basic oil change. "Certified" tech misdiagnosed then repaired misdiagnosed part charging 3x the labor rate of what should have been charged. They never More

by Kaalub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not signaling out
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Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

The left a hose disconnected. I had to finish the job myself in my driveway because they couldn't schedule me for another week even. More

by AJAYGARZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Machado
Report | Print
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Ajay, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Nov 05, 2021 -

AJAYGARZA responded

Ive reached out multiple times and left multiple messages and a voicemail. I have yet to recieve a call back. My cell phone number is listed in a previous message and in your voicemail. Feel free to reach out to me whenever you have a free moment.

October 15, 2021

We bought oil changes when we bought our jeep. The problem with this service is you cannot make an appointment. You have to come in as a first come first serve customer and you compete with other cust More

by MARY.LEAL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
We cannot tell you the names of anyone we come in contact with. Rarely see name tags
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Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Mary, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

Repeated problems. Could be the Jeep itself but the dealership did fix the problem. the people were friendly just frustrated with repeated issues on my jeep. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Ramos, Rory Ashurst, Rubin DeLaCruz, Steven Dick, Michele Furman, Monica Lawhon, Juan Trevino
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Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Ryan, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

I have been waiting for a call back , to no avail. I was told 4 weeks ago I would receive word on parts availability for my vehicle. No updates. More

by MEDS3344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rory Ashurst
Report | Print
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

The lady that helped me was very helpful. She made sure i was taken care of and made sure I knew exactly what was going to be done and that i got my vehicle back in a reasonable time. More

by Emily Vela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
Report | Print
Oct 18, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Emily, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

Monica is the best service advisor I’ve ever had, with any brand I’ve ever owned, EVER! More

by LB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
Report | Print
Oct 18, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

It's great to hear that Monica was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 15, 2021

The dealership has always provided excellent routine maintenance in a professional manner and courteous. Keeping abreast of upcoming maintenance requirements and inspecting the vehicle. More

by Juan Valverde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin DeLaCruz, Steven Dick, Juan Trevino
Report | Print
Oct 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for the kind words for our service department, Juan! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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