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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Corpus Christi, TX

4.3
1,032 Reviews
Call Service Center (361) 288-2510

1,032 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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October 31, 2021

No one seems happy anymore I bought 2 Vehicle here and my last service there was the worst ever More

by none3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monica Lawhon
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Nov 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for reaching out to us. Again we are sorry that your visit did not meet the high expectations that our customers should expect. A representative from our dealership will be in touch soon. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 31, 2021

It's hard to get in touch with someone in service. Tried scheduling an appointment..they said they would call back and never did. Not good service More

by none3
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure the name of service advisor
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Nov 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 31, 2021

Greats sales, poor service service department and techs spilling oil or staining seats hand rest. More

by LUPEQ_SAFETYSPECIALIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monica Lawhon
Report | Print
Nov 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 31, 2021

the new radio wasn't program correctly and needed to return to had it fix. More

by non
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monica Lawhon
Report | Print
Nov 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 31, 2021

Bad won’t ever go there any more Bad service always a Bad won’t ever go there any more Bad service always a problem didn’t keep there word on fixing my truck took a month to just to fix a small issue no More

by Roxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garrett Johnson
Report | Print
Nov 17, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 31, 2021

SERVICE IS ALWAYS EXCELLENT AT LITHIA DODGE OF CORPUS CHRISTI! STAFF IN SERVICE , PARTS AND SALES ARE ALWAYS FRIENDLY ANE READY TO SERVE ! THANKS! More

by jorgereyes107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Witcraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Reyes, Albert Chavez, Rory Ashurst, Monica Lawhon
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Nov 01, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for your very kind review, Jorge. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 29, 2021

Had a great experience with the service manager he was very helpful and I really appreciate him trying to help. Most I used at dodge do not. If you want to keep helping with dodge.product. might.wanz to More

by SUMMERS321
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rory Ashurst
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Oct 30, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We are very happy to have provided you with such a positive experience! Rory and our team sincerely value your business and look forward to your next visit. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 29, 2021

Service rep Tommy was very professional and helpful. I would highly recommend him and the service department More

by JESSEGIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Ynostroza , Rory Ashurst
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Oct 30, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Jesse, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tommy met your expectations. Thank you again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

October 29, 2021

Great, efficient service but extremely uncomfortable blasting music and TVs in waiting area; left area. More

by PBREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know.
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October 29, 2021

Everyone was very kind and helpful. I really appreciated them answering all of my questions. More

by Rgarza247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ramos, Rory Ashurst, Rubin DeLaCruz, Steven Dick, Michele Furman, Monica Lawhon, Juan Trevino
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Oct 30, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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