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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Corpus Christi, TX

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1,032 Reviews

1,032 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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November 04, 2021

Monica Lawhon has been my service advisor for 16 years and I love her, she has always done well by me. The technician in this case warranted my rating today, not her. My fuel tank straps broke in my tank More

by COURTNEYSHAECOLLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Monica Lawhon
Nov 21, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 03, 2021

Service is always excellent, although oil change seems to take longer than it really should as I see them not always that the vehicle having the oil changed. I saw the person that was doing mine going off an More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin DeLaCruz
Nov 04, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 03, 2021

Great job on getting my vehicle done and in a timely attentive manner thanks guys More

by RICKYDELEON73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon "bo"
Nov 04, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ricky, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 03, 2021

Free oil change policy is only good if you don't drive your car much at all. More

by DRINCON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown name
Nov 20, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 02, 2021

The service center is the best. The directors are efficient and very professional. Highly satisfied. More

by gjfernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 01, 2021

Watched 2 service advisors and a salesman watch trash blow away. I picked it up and they set it down for it to blow away again More

by BRANDONGRAFTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rubin DeLaCruz
Nov 18, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Brandon, Thank you for your review, Brandon. We're sorry to hear about this, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 01, 2021

Great customer service. Very helpful and thorough. They Great customer service. Very helpful and thorough. They do a wonderful job in a shoe leer amount of time. More

by rigomorales45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Ashurst
Nov 01, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 01, 2021

Everything went smooth. I was able to get in and out in a reasonable amount of time for an oil change More

by swrayart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin DeLaCruz, Steven Dick
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 01, 2021

I've had several visits to this dealership and this last visit I can say was good customer service. Usually I have to look for someone or there's someone there and I'm not acknowledged because their busy, w More

by myrareta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

November 01, 2021

Monica was incredible and made the entire process convenient and stress free. I would definitely recommend this dealership for all car purchases based on the service they provide. More

by JACKIEE19692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
Nov 02, 2021 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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