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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Corpus Christi, TX

4.3
1,032 Reviews
Call Service Center (361) 288-2510

1,032 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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April 26, 2022

Great Service! Stopped in for an oil change and state inspection. My truck was ready to go before I settled in my chair good. Quick and curtious service at a gr More

by Redhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
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Apr 27, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 26, 2022

Very bad customer service salesperson not doing a good job they never answer phone or reply to messages More

by GIGIGONZALEZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francis Rabara , Bianca Bueno
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May 04, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly to let us know the best way to contact you and I will reach out. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 25, 2022

Took our Chrysler in for an Alignment, the person who was suppose to check us in was rude and made me feel like i was a bother. Then when it was time to pick up the car it was worse than before apparently More

by Vela
Recommend Dealer
No
Employees Worked With
Didn't get the name of the person who checked me in. I wish i would have gotten the mechanic who fixed the problem. He was the only one who was professional and knew what he was talking about.
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May 02, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 25, 2022

This service department was fast and very helpful with the issue I had going on. They were able to diagnose the issue right away. I would recommend their service department to anyone in the Coastal Bend a More

by Melanie Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ramirez --- he was so kind, he helped me get to my vehicle and take down needed carseats and then helped me carry them to my rental car. , Rory Ashurst, Monica Lawhon
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Apr 25, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Melanie, Thank you for your very kind review. Brandon and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 22, 2022

In and out quickly service is honest and truth expressed about your vehicle will not take my truck anywhere else. More

by ROWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ramos, Rory Ashurst, Monica Lawhon, Juan Trevino
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Apr 22, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Ro, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 22, 2022

Organized, drop off and pick-up, no hassle. Great experience, meaning I'll be back. More

by Grunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
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Apr 22, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with Monica and our team. We're glad to hear we delivered such a great experience! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 21, 2022

Brandon in service department was very helpful kept me informed about what was going on with my Ram I’m not in the corpus area I’m out in west Texas very pleased thx More

by none3
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 22, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brandon and our team, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 19, 2022

Serviceman was rude and did not take care of me when I got to the counter More

by RONNIEALFARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rubin DeLaCruz
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Apr 29, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Ronnie, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Thank you for providing your contact information and someone from our management team will be in touch with you shortly. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

April 19, 2022

Service was fast and easy and the workers were very helpful. They called me when my car was ready and there were no issues More

by Abigail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubin DeLaCruz, Steven Dick
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Apr 19, 2022 -

Abigail responded

Great job!

April 19, 2022

Great service. .My service advisor David Machado took care of my Dodge Ram and I was in/out pretty quick.. More

by PLBINT1170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Machado
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Apr 20, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with David and our team. We're glad to hear we delivered such a great experience! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

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