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Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,032 Reviews
Call Service Center (361) 288-2510

1,032 Reviews of Lithia Chrysler Jeep Dodge Ram of Corpus Christi - Service Center

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August 05, 2022

Our navigation system was not working properly. Jon figured out the problem, ordered and installed a new radio and we were on our way! More

by TEXASWWW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Emmons
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Aug 08, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 04, 2022

Terrible customer service. Oil light was not reset. Brand new 2022 Ram now shakes after tire rotation. Called several times to speak to someone with no call back. More

by TIM.CLARK0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rubin DeLaCruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

I'm sorry to hear about your experience, Tim, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to discuss this in more detail, please contact me directly or let us know the best way to contact you and I will reach out. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 04, 2022

Your representative at customer service was very kind. She made us feel comfortable and not just a number. More

by AVIATION18.AM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Lawhon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep Dodge Ram of Corpus Christi. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 04, 2022

Jon was great service was quick Salesman was also very good Great job to all involved More

by MIKETRRS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
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Aug 05, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Mike, thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep Dodge Ram of Corpus Christi. We appreciate your business and hope to see you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 04, 2022

My jeep was in the shop several times for the same issue let’s hope the service department actually fixed it this time. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi, your feedback and rating mean a lot to us. We sincerely appreciate your business and look forward to seeing you again! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 04, 2022

Service Center was awesome experience. Wish I could say the same about salesperson that sold me my vehicle. Didnt tell me everything that the car was missing. More

by texans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory Ashurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 03, 2022

Jon Newman did great job getting me in and out for emergent mechanical issue, thanks More

by td0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Newman
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Aug 03, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 03, 2022

Great service! Gabe in Quicklane is very knowledgeable and a great listener! I am very happy with everything I get done there at Lithia. More

by KELRAYJUS99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Aug 03, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Chrysler Jeep Dodge Ram of Corpus Christi! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 03, 2022

Monica is the best service advisor I’ve ever dealt with. She’s made being a RAM owner more positive than could’ve been expected. More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Monica delivered such a great experience! Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
August 03, 2022

They locked my house key in office overnight, horrible management, they didn’t answer phone More

by SHEEHYMICHAEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman was great
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Aug 06, 2022 -

Lithia Chrysler Jeep Dodge Ram of Corpus Christi responded

Thank you for this feedback, Michael. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Best Regards, Lynn Skinner General Manager Lithia Chrysler Jeep Dodge Ram of Corpus Christi

Helpful
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