Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Jesus and Eric were very knowledgeable and professional. I Jesus and Eric were knowledgeable and professional. I did not feel pressured and felt like I received a fair deal on my trade in and on my new purcha Jesus and Eric were knowledgeable and professional. I did not feel pressured and felt like I received a fair deal on my trade in and on my new purchase of a Dodge Durango. More

miracle workers My local dealer couldn't figure out what was wrong with my Jk Wrangler. After a week of testing and excuses, they gave up. Corporate representative se My local dealer couldn't figure out what was wrong with my Jk Wrangler. After a week of testing and excuses, they gave up. Corporate representative sent me to Lithia of Tri-Cities and after a few HOURS they found the problem and had my Jeep back to me. I will drive the 40 miles to have these professionals work on my Jeep than the block away to have the crew at the Hermiston dealship waste my time. More

It was great, our salesman, William, was super to work with. Great experience, no pressure. Loving my new Jeep. I would refer friends to this dealership. I will be shopping here in the future if I ever need an Great experience, no pressure. Loving my new Jeep. I would refer friends to this dealership. I will be shopping here in the future if I ever need another vehicle. More

Excellent customer service First time visiting this dealership and I was really impressed with the prompt service received. Walked in and right away someone was asking me how th First time visiting this dealership and I was really impressed with the prompt service received. Walked in and right away someone was asking me how they could assist me and provided guidance. Service check in was quick and dirty wait time was reasonable. Very pleased with my visit. More

Truely exceptional Your sales associate William Davis was very knowledgeable about the Jeep, exceptionally kind and very relaxed and competent in his sales of our new Je Your sales associate William Davis was very knowledgeable about the Jeep, exceptionally kind and very relaxed and competent in his sales of our new Jeep to us. Jessica, your finance manager was also a treat to work with as was Desir in Service. Thank you. More

Lers do it again! I hate the car buying experience but lithia made it fun again to purchase a vehicle, who would of thought. Looking forward to purchasing a car from li I hate the car buying experience but lithia made it fun again to purchase a vehicle, who would of thought. Looking forward to purchasing a car from lithia again. More

Great Service Pleasant service and a comfortable waiting room. We will be coming back here again. The front counter girl was very pleasant to talk with and helpf Pleasant service and a comfortable waiting room. We will be coming back here again. The front counter girl was very pleasant to talk with and helpful. More

My new truck The sales rep JR was very good. Excellent knowledge of the product and personable. The customer parking was truly the only negative of the entire expe The sales rep JR was very good. Excellent knowledge of the product and personable. The customer parking was truly the only negative of the entire experience More

Heater not working Hopefully this will be the last time I come up. This is the 8th time to get it fixed. It seems to be working good now as it did last time. Hopefully this will be the last time I come up. This is the 8th time to get it fixed. It seems to be working good now as it did last time. More

Vehicle Purchase This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right through dealing with Chris about financing and filling out the paper work, the process seems quicker , more efficient, and yes, enjoyable. Paired with their new service department and the overall purchasing experience there's no reason for me to look anywhere else except at Lithia for our new vehicles. More