Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

This dealership is truly a very good one. The salesman are polite and to me seem very honest about the car you can finance and the car you can afford while getting you a good car as well. Iam very happy I are polite and to me seem very honest about the car you can finance and the car you can afford while getting you a good car as well. Iam very happy I came here and will definitely return in the future. Highly recommend. More

Great experience. Very helpful and accomodating. During this COVID outbreak, they were very nice to deal with and got things done quickly. My second vehicle bought here so far. We will be back in t During this COVID outbreak, they were very nice to deal with and got things done quickly. My second vehicle bought here so far. We will be back in the future. More

The customer service was perfect!Everyone was great!!!I The customer service was perfect! Everyone was great!!! I have sent multiple people their way!!! My initial contact was Patric he was excellent and The customer service was perfect! Everyone was great!!! I have sent multiple people their way!!! My initial contact was Patric he was excellent and was followed up with everyone at the dealership was excellent also!!! More

They told me they'd fix the rear defroster before I bought the truck but told me it was "cosmetic" and not covered after purchase. bought the truck but told me it was "cosmetic" and not covered after purchase. More

John did a great job getting my vehicle in and updating the system as required. I was text before, called when it was ready and text afterwards. Thank you for doing a great job as always. the system as required. I was text before, called when it was ready and text afterwards. Thank you for doing a great job as always. More

Great Experience We traveled around 300 miles to dealership. Most of the paper work was done over the phone and we negotiated a trade in value for our vehicle. When we We traveled around 300 miles to dealership. Most of the paper work was done over the phone and we negotiated a trade in value for our vehicle. When we arrived at the dealership everything went extremely well and we didn’t have to be there for a long drawn out time, (like most car buying experiences we’ve had). Everyone was so helpful and very professional. Thanks to Jay, Brian, and Jesus who made our trip very pleasant. Thanks guys More

New Truck Very clean and was following the set guide lines for the current conditions. there was no pressure to buy, was able to answer my questions, Patrick we Very clean and was following the set guide lines for the current conditions. there was no pressure to buy, was able to answer my questions, Patrick went out of his way to get everything that I asked. More

They’re always helpful and finish the service for my Jeep in a timely fashion. They let me know if I need anything to be done to my vehicle. in a timely fashion. They let me know if I need anything to be done to my vehicle. More

Best customer service I have ever experienced at any dealership. Hands down everyone is willing to help you take care of any of your needs. They always put the customer first. I have now purchased 3 v dealership. Hands down everyone is willing to help you take care of any of your needs. They always put the customer first. I have now purchased 3 vehicles from Lithia Dodge of Tri Cities and will continue to give them my business. Keep up the great partnership with your customers. More