Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Excellant customer service Vehicle was done in a timely matter . Good dealership to get your car worked on . Had couple recalls performed . And full inspection . Prices are fai Vehicle was done in a timely matter . Good dealership to get your car worked on . Had couple recalls performed . And full inspection . Prices are fair . More

Staff is excellent Very friendly and helpful. Frank and his team have done many deals in the past and I highly recommend them. Patrick has always gone above and beyond. Very friendly and helpful. Frank and his team have done many deals in the past and I highly recommend them. Patrick has always gone above and beyond. More

Great experience Great staff. Treated me like I was the most important person that they were dealing with. They got me the car that I wanted at the price that I asked Great staff. Treated me like I was the most important person that they were dealing with. They got me the car that I wanted at the price that I asked for and after the fact even threw in extra carpet mats. More

Great service I walked into the dealership with little hope as to buying a new (used) car. I had looked around all other dealerships in my town and decided to try m I walked into the dealership with little hope as to buying a new (used) car. I had looked around all other dealerships in my town and decided to try my luck at lithia dodge. Luckily I was approached by a salesperson who helped me find the right car. Brittany green of tri cites lithia dodge helped me find my car and was completely helpful and kind. I am now a proud owner of a 2012 Dodge Avenger and I love it! More

Great service The oil change was great, the service is and was always amazing. They contacted me on questions instead of just doing it without my permission. The oil change was great, the service is and was always amazing. They contacted me on questions instead of just doing it without my permission. More

repair of 2012 Challenger alternator went out on my 2012 Challenger, they checked it out , repaired it and had it back in one day. so far no problems with repair, have not driv alternator went out on my 2012 Challenger, they checked it out , repaired it and had it back in one day. so far no problems with repair, have not driven it very far yet. More

Outstanding Service & Sales We were moving from OR to WY when outside Kennewick, my '97 Dodge RAM Pick-up began having performance problems. We stayed night and took PU to Lithia We were moving from OR to WY when outside Kennewick, my '97 Dodge RAM Pick-up began having performance problems. We stayed night and took PU to Lithia Dodge dealer for evaluation. Service (John) was able to fit me into their busy schedule to evaluate my problem(s). It was discovered I had some major mechanical issues such that, with the age and mileage on my PU truck, the costs basically dictated I purchase a new vehicle. John got me in touch with Patrick C., head of fleet sales and Patrick made some superb recommendations on a used 2015 Dodge RAM. My wife and I took for test drive and Patrick was able to offer us some very good pricing, we purchased the vehicle. All and all, we had an exceptional experience; we felt we were treated extremely professionally and under the circumstances, very fairly. Good people and good dealership! More

Great Experience! Great experience with a great team. Was treated very well. Gave me exactly what i was looking for and didn't try to put me in something I wasn't int Great experience with a great team. Was treated very well. Gave me exactly what i was looking for and didn't try to put me in something I wasn't interested in. More

Dealership of Choice Lithia Dodge had been my dealership of choice since 2005. My dodge goes in for regular service every six months plus whenever other service is requir Lithia Dodge had been my dealership of choice since 2005. My dodge goes in for regular service every six months plus whenever other service is required. I am acknowledged by name when I go in and receive exemplary service from the service advisor. Friendly but professional. My car is always returned to me at the time promised and if I cannot stay and wait, a ride is always promptly available both to get home and back again. My car is always serviced promptly and I never worry about it and I am informed if other service is suggested. More

Excellent Buying Experience From Travis My visit there was amazing! Everyone was helpful and courteous. I felt relaxed and no pressure to do anything I wasn’t comfortable with. I ment My visit there was amazing! Everyone was helpful and courteous. I felt relaxed and no pressure to do anything I wasn’t comfortable with. I mentioned want I wanted for the trade and what I wanted for monthly payments. I was able to get everything I wanted and more. I will definitely be recommending this dealership to family and friends. Travis was awesome at making everything happen so quick and effortless. It truly was a great experience. Thank you! More