Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Quick and Easy I walked in knowing what I wanted and what I was going to buy and no one tried to up sale me. Things went quick and smooth and we were out of there! I walked in knowing what I wanted and what I was going to buy and no one tried to up sale me. Things went quick and smooth and we were out of there! More

Very professional. It was good. The people were friendly and knowledgeable. The work was done in a reasonable amount of time. I would recommend this dealership to my It was good. The people were friendly and knowledgeable. The work was done in a reasonable amount of time. I would recommend this dealership to my friends. More

Super fast & friendly service! I needed to get in for an oil change and I had an appointment to go to in about 2 hours, they said they would get it done in about 1 1/2 hours. They s I needed to get in for an oil change and I had an appointment to go to in about 2 hours, they said they would get it done in about 1 1/2 hours. They said it was time to rotate the tires too, I told them if it was done within their time frame to go ahead. I went to the waiting room and watched a little morning TV and before I knew it they were calling my name. It was under an hour and I had plenty of time to get to my next appointment! More

Great customer service without feeling pressured for a sale Very polite, helpful and knowledgeable during the sales process. Made it simple and fast and most importantly I never felt pressured to buy. I cannot Very polite, helpful and knowledgeable during the sales process. Made it simple and fast and most importantly I never felt pressured to buy. I cannot express how much I appreciate that! More

One more oil change I made an oil change appointment on line. It wasn't evident when I first got there that information I'd entered ("yes" rotated tires, note I'm gettin I made an oil change appointment on line. It wasn't evident when I first got there that information I'd entered ("yes" rotated tires, note I'm getting an airbag warning light) was linked in. Probably an evolving system. More

I tought the people were very courtesy and professional I feel Lithia Dodge gives you the best customer care service, whether your there for service or for buying a vehicle. Lithia appears to be Genuine an I feel Lithia Dodge gives you the best customer care service, whether your there for service or for buying a vehicle. Lithia appears to be Genuine and meets your needs or exceeds them. The staff was not pushy and they make you feel right at home. They will go the extra mile for you I would say and not charge you for it either. More

Friendly and trustworthy service! They are all very helpful and friendly. The service department people are very knowledgeable. The waiting area is always clean and I really never hav They are all very helpful and friendly. The service department people are very knowledgeable. The waiting area is always clean and I really never have to wait too long. Would highly recommend this dealership and the service department. More

warranty Fixed it correctly and quickly. Friendly. No questions. Clean atmosphere. Didn't try to sell extras. Did the research to get you the correct ans Fixed it correctly and quickly. Friendly. No questions. Clean atmosphere. Didn't try to sell extras. Did the research to get you the correct answer. More

good for walk in I always get good service at your store.and would recommend it to others very friendly and not pushy for extra service not wanted at this time. I always get good service at your store.and would recommend it to others very friendly and not pushy for extra service not wanted at this time. More

Purchase new vehicle Had come in to purchase a used Jeep Latitude. That vehicle didn't work out for me because it came from a rental Fleet. I had not expected to leave wit Had come in to purchase a used Jeep Latitude. That vehicle didn't work out for me because it came from a rental Fleet. I had not expected to leave with a new vehicle but ended up with a 2016 Jeep Latitude. Lithia worked very hard with me to get me the deal I needed. I left as a very satisfied customer More