Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Heater not working Hopefully this will be the last time I come up. This is the 8th time to get it fixed. It seems to be working good now as it did last time. Hopefully this will be the last time I come up. This is the 8th time to get it fixed. It seems to be working good now as it did last time. More

Vehicle Purchase This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right through dealing with Chris about financing and filling out the paper work, the process seems quicker , more efficient, and yes, enjoyable. Paired with their new service department and the overall purchasing experience there's no reason for me to look anywhere else except at Lithia for our new vehicles. More

Excelente atención de su vendedores en representación de sr. Luis murillo y sus asociados en resumen una excelente oportunidad y atención en la compra de atención de su vendedores en representación de sr. Luis murillo y sus asociados en resumen una excelente oportunidad y atención en la compra de un nuevo modelo More

These guys know how to treat customers. Fair value for our trade, knowledgeable courteous staff. This was our 2nd purchase at the Kennewick Lithia and we will be coming back for more. Made Fair value for our trade, knowledgeable courteous staff. This was our 2nd purchase at the Kennewick Lithia and we will be coming back for more. Made us feel like we were an important part of their business. More

A pleasent experience! Very busy, but I got in and out. Needs better customer parking, but the customer service made up for that...overall a very good experience. Very busy, but I got in and out. Needs better customer parking, but the customer service made up for that...overall a very good experience. More

The best car buying experience ever! If anyone is looking to buy a new or used car. Lithia is your best choice. Ask for Keith Carter. I will buy here again. If anyone is looking to buy a new or used car. Lithia is your best choice. Ask for Keith Carter. I will buy here again. More

Great service Quick service performed well and professionally. The desk person was quick to report issues and was accurate with the conditions that I expected to be Quick service performed well and professionally. The desk person was quick to report issues and was accurate with the conditions that I expected to be found. More

Great service Don in the service department has exceptional customer service. He is always accommodating to make things as easy flowing as possible. More of your em Don in the service department has exceptional customer service. He is always accommodating to make things as easy flowing as possible. More of your employees should follow his lead. More

Navigation and undercoating John, our service agent was prepared for us when we arrived our scheduled time and kept us updated throughout the day as to where the service needed w John, our service agent was prepared for us when we arrived our scheduled time and kept us updated throughout the day as to where the service needed was progressing. More

Oil change express This is a really good thing to have here. I love the service you get and the convenience of getting oil changes only separate from all other services This is a really good thing to have here. I love the service you get and the convenience of getting oil changes only separate from all other services! However, I sometimes wish you had more than 3 lanes of the express oil changes. It is tough to make an appointment too many times, and if you do the walk-in thing it can take 2 hours or so to get it done. I know it's busy but it would help to maybe put in an additional 1 or 2 lanes for oil changes only. It's just a suggestion. Otherwise everybody does a great job there!!! More