Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Quick and easy with excellent customer service! Keith Carter found us exactly what we were looking for and sight unseen we signed paperwork! He got us a great deal too. He answered all our questions Keith Carter found us exactly what we were looking for and sight unseen we signed paperwork! He got us a great deal too. He answered all our questions and came in on his day off for us to pick it up. 5 stars from us. We will continue to do business with him! More

Like working with trusted friends Very positive experience. From the salesman Keith Carter who found us a great deal on exactly what I was looking for, to the office staff it was easy Very positive experience. From the salesman Keith Carter who found us a great deal on exactly what I was looking for, to the office staff it was easy. We actually have purchased a 2nd vehicle because we were so pleased with Keith and the staff at Lithia. More

WOW. Best Experience EVER! A little over a year ago I was in the market for a new rig. My previous car was giving me troubles and I was having to put more money into it than I t A little over a year ago I was in the market for a new rig. My previous car was giving me troubles and I was having to put more money into it than I thought the car was worth. So I let Keith know that I was gonna start looking for new car. I told him I wanted a used SUV, Black, with 4x4. I let him know I wasn’t worried about all the bells and whistles since I had a budget that I needed to stay under. I can’t tell you how quick and easy Keith made the process. Within hours he had sent me pictures and details on not just one but a few different options. I never felt pressured to buy and Keith always made sure to let me know I had options. Overall, Keith made this experience incredible. I found a SUV that I love, was 4x4 and way nicer than I had imagined- ALL for under my price range. Thank you Keith, You’re the best. More

Great experience did what others couldnt Keith Carter was able to get a deal done that No one else would touch. Very professional and made my time there enjoyable. Was very polite and answer Keith Carter was able to get a deal done that No one else would touch. Very professional and made my time there enjoyable. Was very polite and answered all questions I asked More

Great vehicle at a great price Keith Carter gave me a great deal on a car. Very professional and funny to deal with made the process quick and easy thanks again Keith Carter gave me a great deal on a car. Very professional and funny to deal with made the process quick and easy thanks again More

Father and son buying trucks I have purchased multiple vehicles from Kieth Carter and have NEVER been disappointed! He sold my son his truck as well and we will never deal with a I have purchased multiple vehicles from Kieth Carter and have NEVER been disappointed! He sold my son his truck as well and we will never deal with anyone other than Keith for future car purchases! He always is professional and honest and is never pushy - we will do more business with him in the future! More

Outstanding team These guys went out of their way to make my car buying experience a good one. I think Chris broke a record getting the financial paperwork ready to ac These guys went out of their way to make my car buying experience a good one. I think Chris broke a record getting the financial paperwork ready to accommodate my tight schedule More

pulled the trigger They know how to play ball! Went in with an idea of what we wanted along with the price and they did not disappoint! Thank you to all who were involve They know how to play ball! Went in with an idea of what we wanted along with the price and they did not disappoint! Thank you to all who were involved, especially to Brittany and John! More

Good People to work with She staff and management of Lithia bent over backwards to satisfy my requirements. the vehicle I purchased was amazing. the service department was the She staff and management of Lithia bent over backwards to satisfy my requirements. the vehicle I purchased was amazing. the service department was the best I have ever seen. I received a loaner vehicle during the purchase sequence. because my daily driver was in the Lithia shop. More

Best car buying experience from a dealership!! I was referred to Ruben by my mother as she had such a great experience looking for and buying a used car. So I called Ruben as I live out of state an I was referred to Ruben by my mother as she had such a great experience looking for and buying a used car. So I called Ruben as I live out of state and told him I was looking for a Durango with certain features on a budget with a good loan rate. Well he didn’t have the specific vehicle I was looking for but he did find one at another location the same day and at a great price! He called me back and told me the details and if I was interested in him getting the vehicle delivered. I said yes!! So within two days he got the vehicle on his lot and they cleaned it up and did a maintenance check to ensure I could drive it back to California. While it was on the way to their lot Erik called me to let me know he was looking for different financing options. He was able to find me a great rate that I was happy to go with. So everything was ready to sign once I arrived into town. Once I showed up all I had to do was sign the papers because they took care of everything!! These two men really knocked it out of the park and went above and beyond during the entire process especially with me being out of state. I highly recommend talking to these two gentlemen as they handled everything quickly and professionally by giving me options, and kept me informed during the entire process while being out of state. So now they are the first people I call if friends or family are looking for a vehicle. I also will definitely be returning when I need another vehicle! Thanks for the great service Ruben and Erik!! More