Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Excellent and prompt service! I had a major breakdown on my way home to Western Washington and was able to make an emergent appointment immediately Lithia Chrysler Jeep Dodge (mor I had a major breakdown on my way home to Western Washington and was able to make an emergent appointment immediately Lithia Chrysler Jeep Dodge (more specifically, John, my Service Assistant) was able to get me in first thing Monday morning. They quickly assessed my needs and were able to give me their recommendations. The repairs were performed professionally and thoroughly! I HIGHLY recommend this dealership for repairs. On a separate note, I had sworn off dealerships after my local dealer's service department had failed to take care of an issue. I only wish I lived closer to the Lithia Dealership or they were here locally. More

synergy Every division of this dealership seemed to work together for the end result. From service, finance, and sales.. specifically the process of repair wa Every division of this dealership seemed to work together for the end result. From service, finance, and sales.. specifically the process of repair was conveyed to me in a timely fasion. More

oil change service was great, didn't even have time to finish my cup of coffee. I know you are looking for great reviews but there isn't much to say about an oil service was great, didn't even have time to finish my cup of coffee. I know you are looking for great reviews but there isn't much to say about an oil chane More

Great Experience Tine really took the time to explain all the service needs for our vehicle and even texted us with updates on their progress completing the service. Tine really took the time to explain all the service needs for our vehicle and even texted us with updates on their progress completing the service. More

Excellent Service Tina was right on everything, the service was great and right on time. I waited in the waiting room for my service, and and it was very comfortable, w Tina was right on everything, the service was great and right on time. I waited in the waiting room for my service, and and it was very comfortable, with amenities included. More

Great experience! Sales and service was a pleasure to deal with so far I feel like I got an exceptional deal and service has been on point.. Good service and friendly a Sales and service was a pleasure to deal with so far I feel like I got an exceptional deal and service has been on point.. Good service and friendly atmosphere would do it again! Highly recommend litha! More

Great customer service Got me in and out quick, they also told me about a few issues I should address. I will definitely be back for service on my vehicle Got me in and out quick, they also told me about a few issues I should address. I will definitely be back for service on my vehicle More

Professional Mary my service advisor greeted me as I walked in the door. From that moment on she was very friendly and professional. She kept me updated with the Mary my service advisor greeted me as I walked in the door. From that moment on she was very friendly and professional. She kept me updated with the process of the service. More

never buy a car here, they are criminals We purchased a 2013 Chrysler town and Country here for our family vechicle. One month later the head blew after their so called 400 point inspection. We purchased a 2013 Chrysler town and Country here for our family vechicle. One month later the head blew after their so called 400 point inspection. They claim to have replaced the head and now it is running worse than ever. Although the car is still under warranty, they state I must prove it runs bad. Isnt that the mechanics job to figure out the issue? We have gotten a different story each time we take it in. We have now gone to a third part non biased mechanic to get a report so we can submit it to the dealership and hopefully they will finally resolve the issue. More

Customer service is outstanding! Lithia dodge has great customer service and the technicians are very knowledgeable. I would recommend lithia to family and friends. I had a great ex Lithia dodge has great customer service and the technicians are very knowledgeable. I would recommend lithia to family and friends. I had a great experience More