Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Good about getting my Jeep back to me. The service was great. I was able to get my Jeep in and they fixed it right away. My only problem was in communication, played phone tag a lot and n The service was great. I was able to get my Jeep in and they fixed it right away. My only problem was in communication, played phone tag a lot and no one originally returned my phone call. I ended up just having my Jeep towed in and then they were great. More

Life Time Oil Change You cannot beat there Lifetime Oil Change offer. It paid for itself the second year I purchased it. I do a lot of driving and put lot's miles my Truck You cannot beat there Lifetime Oil Change offer. It paid for itself the second year I purchased it. I do a lot of driving and put lot's miles my Truck. I would highly recommend not only the Lifetime Oil Change that Lithia offers, There service department is pretty fast and courteous to work with. More

Recall of timing chain and guide, P01 The mechanical is an expert and completed everything perfectly. It took longer than the four hours allocated by FCA, but that allocation is far from a The mechanical is an expert and completed everything perfectly. It took longer than the four hours allocated by FCA, but that allocation is far from accurate and should be corrected by FCA. A courtesy vehicle inspection was also performed. More

New RAM 2500 Great customer service they go above and beyond. They were competitive in pricing and work with you. Travis knows his trucks and was honest about pric Great customer service they go above and beyond. They were competitive in pricing and work with you. Travis knows his trucks and was honest about pricing and what's available for purchase on the lot and in the dealer network. More

Amazing Very friendly personnel, answered all my question and an amazing service overall. i can say I am happy with my purchase, and would recommend Lithia. Very friendly personnel, answered all my question and an amazing service overall. i can say I am happy with my purchase, and would recommend Lithia. More

oil change I had come to town on numerous occations hoping to get in for an oil change only to hear that there would be a 2 hour wait. Jesse, knowing that I li I had come to town on numerous occations hoping to get in for an oil change only to hear that there would be a 2 hour wait. Jesse, knowing that I lived out of town, suggested that I make an appointment since i drive 40 minutes to get there. I did . I had an 11 oclock appointment. I got there about 10 to 11 and Jesse was right there and filled out all the paper work that was needed. He said that it would be about an hour. I think he called me before the hour was out. Excellent customer service!! thank you jesse for going the extra mile for me. It is noticed and appreciated. More

Service In and out in less than an hour, what more can you ask for. Nice sitting area while you wait. Very friendly staff to take care of you. In and out in less than an hour, what more can you ask for. Nice sitting area while you wait. Very friendly staff to take care of you. More

What just happened? On May 26, 2016 I stopped in at Lithia Chrysler Jeep Dodge of Tri-Cities to get my oil changed on my 2014 Ram Tradesman, and left with a 2016 Ram Big On May 26, 2016 I stopped in at Lithia Chrysler Jeep Dodge of Tri-Cities to get my oil changed on my 2014 Ram Tradesman, and left with a 2016 Ram Big Horn. Wife was not impressed, however after bringing my new Ram home that evening and giving her the grand tour of my...our new truck I was able to turn that frown upside down. This however would not have been possible without the excellent team at Lithia. Hector Rosales Salesman, Erik Valdez Negotiator, and Chris Davis my closing rep. Hector must have lost 5lbs running all over the lot looking for the right truck, he wasn't pushy, very courteous and a true professional, Erik also was very professional and went to the next level to find the right mixture that fit my current financial world. And finally Chris, after several hours of walking and negotiating, sitting with Chris to sign papers was very relaxing and comfortable talked a lot of golf. My overall experience at Lithia was fantastic and I look forward to upgrading sometime down the road, but for some reason my wife said I can't get my oil changed anymore with out her from now on...... Thanks fella's More

Remote Door Locks Alana Ritche, a great service advisor, helped fix a problem with my remote door locks expeditiously. She has helped in the past to keep my 2005 Jeep Alana Ritche, a great service advisor, helped fix a problem with my remote door locks expeditiously. She has helped in the past to keep my 2005 Jeep Grand Cherokee operational even though it has a lot of miles on it. The Service staff is great to work with. More

Repair service on Jeep and New Truck purchase In 2011 we purchased a new Jeep Grand Cherokee from Patrick Click at Lithia. Patrick Click (fleet manager) and Frank Murillo (general manager) took su In 2011 we purchased a new Jeep Grand Cherokee from Patrick Click at Lithia. Patrick Click (fleet manager) and Frank Murillo (general manager) took such good care of some issues we were having with the Jeep, WE purchased a new 2016 Dodge Ram 1500 along with keeping the Jeep. Thank you both again for your help. Joe and Linda McClure More