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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
734 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 734 reviews

December 19, 2024

Always a good experience with Oscar and service team. They get me in and out each time. More

by Oregonmikep
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oscar
Dec 21, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're thrilled to hear that you consistently have positive experiences with Oscar and the service team! We appreciate your business and look forward to serving you again in the future.

December 16, 2024

Fast and friendly service. Michael attended us is awesome too. We were comfortable while waiting and done at expected time More

by Mary Tabangcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 17, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Mary, we're delighted to hear that Michael and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with fast and friendly service. Thank you for sharing your experience!

December 16, 2024

Michael, my service representative is great. No nonsense, straight answers. I believe there are couple of newer tech,a couple of times the truck needed to return for a follow up. They acknowledg More

by scromar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 17, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear that Michael provided straightforward service and promptly addressed any follow-up needs. We appreciate your understanding and look forward to serving you again in the future!

December 16, 2024

Customer service was great. . helped me throu out the process… got me a new Ram More

by b1gmoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Vallez
Dec 20, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're happy to hear that our team was able to assist you throughout the car-buying process. Congratulations on your new Ram! We hope you enjoy it.

December 14, 2024

Where do I start? ! This is truly a “no-pressure” car dealership! I’ve never experienced such a laid back car buying purchase in my life! David was so great to work More

by Abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruiz, Dan Martinez
Dec 18, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear about your positive experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! It's fantastic that David and Daniel made the process smooth and enjoyable for you. We look forward to welcoming you back when you're ready for your next vehicle purchase!

December 11, 2024

I had originally scheduled online and I was able to call and reschedule, the staff made sure to accommodate to my schedule. More

by Adrianamf_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Lozano
Dec 11, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities was able to accommodate your schedule. Thank you for sharing your experience with us!

December 10, 2024

I was very happy with the service representative, the speed and quality of the service, and the timely notification of completion. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 11, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear you were pleased with the service and efficiency at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for sharing your experience, and we look forward to serving you again in the future.

December 04, 2024

Everyone is very nice, knowledgeable, and professional. They listen to what the customer has to say. More

by rrats963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Flores, John Hurwitz, Alana Ritchie, Donald Stephens, Edwin Perez
Dec 06, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We appreciate your kind words! We strive to provide excellent customer service and value your feedback. Thank you for choosing our dealership. See you next time!

December 03, 2024

Check-in was smooth, quick and efficient. I was quoted time my Jeep would be done and it was spot on! More

by jsmeacostaJose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Dec 06, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that your check-in experience was smooth and efficient at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! It's great to know we met the quoted time for your Jeep. Thanks for sharing this feedback with us!

November 23, 2024

Great service and comfortable waiting area to enjoy watching TV and a bottled water and popcorn! More

by mduncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in sales department , Alana Ritchie
Nov 26, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for stopping by to leave Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities a wonderful review! We were happy to have provided you with excellent service and a yummy snack! Come see us again soon!

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