
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 770 reviews
Great experience My experience on Saturday was nothing short of amazing. Definitely the best dealership I have worked with. I will do business with them in the future. My experience on Saturday was nothing short of amazing. Definitely the best dealership I have worked with. I will do business with them in the future. More
Best sales team!! I have always received the best customer service from the sales department at Lithia Tri-Cities!!! I have never been disappointed and keep coming b I have always received the best customer service from the sales department at Lithia Tri-Cities!!! I have never been disappointed and keep coming back! More
They gave us a fair price on the new car. We went to Lithia because we purchased our 2011 Chrysler from them and felt confident enough to purchase this one from them. Since we knew prior to g We went to Lithia because we purchased our 2011 Chrysler from them and felt confident enough to purchase this one from them. Since we knew prior to going to the dealership what the auction dollar amount was for our car, we chose not to trade the 2011 in on the 2018 because we felt they weren't offering us enough. The staff was courteous and helpful and we look forward to receiving continued quality service from Lithia. More
Danielle Hood I want to commend Brittney your sales representative she is amazing I've been working with her for like 2 years to get this car of my dreams and I pur I want to commend Brittney your sales representative she is amazing I've been working with her for like 2 years to get this car of my dreams and I purchased other vehicles from her she's amazing customer service she's very upfront and honest and she just really is committed keeps in contact with her customers. She's very reliable she gives you information she's extremely helpful. She really makes you feel comfortable. More
Absolutely amazing This dealership is the best dealership in the tri-citys. Our sales man went above and beyond our expectations. I would recommend them to everyone This dealership is the best dealership in the tri-citys. Our sales man went above and beyond our expectations. I would recommend them to everyone More
Help me a lot!! Jesus Rivera was super helpful. He helped me get rid of my old car and get into a brand new jeep renegade. He has followed up with me even after the s Jesus Rivera was super helpful. He helped me get rid of my old car and get into a brand new jeep renegade. He has followed up with me even after the sale. Great customer service from him and christopher from finance and I would highly recommend them to anyone that is trying to buy a car! More
Excellent Dealership and so easy to work with! I have purchased four vehicles from Lithia in as many months for two businesses. JR Hernandez is very honest and fair. The dealership makes the proc I have purchased four vehicles from Lithia in as many months for two businesses. JR Hernandez is very honest and fair. The dealership makes the process painless. They are very accommodating and they are our go to dealership now. More
after the deals went thruough we got very bad service we bought 4 vehicles from lithia and every thing good until after the papers were signed. Now they wont honor the deals made and they took forever to we bought 4 vehicles from lithia and every thing good until after the papers were signed. Now they wont honor the deals made and they took forever to pay off the trade ins which cost us late fees and late payments. We will never recommend or buy from this dealer again. The managers lie just to get the deal done. I also found out they don't reward their salesmen in fact the screw them over to. More
New truck. The whole staff was very helpful when I came in. Especially Jesus Rivera. I got an excellent deal on a great pickup. Everyone I talked to was helpful The whole staff was very helpful when I came in. Especially Jesus Rivera. I got an excellent deal on a great pickup. Everyone I talked to was helpful and friendly. More
Jeep purchase We were looking to purchase a new car and went to Lithia and worked William Davis he went above and beyond our expectations., he was very knowledgeabl We were looking to purchase a new car and went to Lithia and worked William Davis he went above and beyond our expectations., he was very knowledgeable answered and all the questions we had, and us a great deal on new 2018 Jeep Grand Cherokee Larado sport 4x4 with the Altitude package. We highly recommend William and the dealship The financing process was very painless and got a rate on our loan More