Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Jeep repair Brought my Jeep in for some issues That another dealership couldn't fix, the found the issue and repaired the problem...they did a great job Brought my Jeep in for some issues That another dealership couldn't fix, the found the issue and repaired the problem...they did a great job More

Awesomeness If you want Trust, Respect and just and Honest Buy, go No further, Lithia will go the extra mile to meet your needs and expectations. This Dealership If you want Trust, Respect and just and Honest Buy, go No further, Lithia will go the extra mile to meet your needs and expectations. This Dealership has Integrity, Honesty and Works for you. Some dealerships actually advertise it that way, but this dealership lives up to it. I'm so happy with my purchases at Lithia that I stopped looking elsewhere and keep coming back. More

Service at Lithia Edwin was very helpful toward me and let me know exactly what he was going to do. He looked into a recall on my vehicle's water pump and had the ti Edwin was very helpful toward me and let me know exactly what he was going to do. He looked into a recall on my vehicle's water pump and had the tires rotated while I was in for an oil change. More

oil change Great customer Service. Friendly employees who take good care of you. Pretty short wait considering I took the van in on a Monday and there were a lot Great customer Service. Friendly employees who take good care of you. Pretty short wait considering I took the van in on a Monday and there were a lot of people ahead of me. More

Bought a new wrangler jl They allowed us to order two wranglers so we could decide which colors we wanted.They kept us informed of status throughout the order period. They allowed us to order two wranglers so we could decide which colors we wanted.They kept us informed of status throughout the order period. More

Best customer service!!! Brittany Green was incredible and knowledgeable. We received financially bad news, which was unrelated to the sale, while negotiating the price of the Brittany Green was incredible and knowledgeable. We received financially bad news, which was unrelated to the sale, while negotiating the price of the vehicle. We left abruptly and were upset over not being able to purchase the car we liked. We called her back that evening and asked if there was anything she could do to lower the price to help fit into our new budget. She was completely accommodating!! She called us back within 10 minutes with new pricing that matched our needs and helped us into our new car. thank you for all the help! We would absolutely buy from her again. More

Relatively painless buying experience Strolled into Lithia Dodge looking for a new RAM pickup and was introduced to John Mendoza who, along with Travis Solso, assisted in locating the vehi Strolled into Lithia Dodge looking for a new RAM pickup and was introduced to John Mendoza who, along with Travis Solso, assisted in locating the vehicle and options I requested and expedited delivery to Kennewick in just a matter of a few days. Both of these gentlemen were attentive to my needs and made the buying experience low pressure and pleasant. After taking delivery I noted an issue with the locking tailgate (wouldn't lock) and contacted John immediately for the solution. An appointment was set with the service department and I was handed off to Donald Stephens. I wish I had ten of him working for me! Great service, great attitude and a prompt solution to what turned out to be a minor problem. Overall, a pretty good experience. More

Great Experience The entire team, especially Luis made our buying experience so enjoyable. Luis went out of his way to make sure we got the vehicle that I wanted. The entire team, especially Luis made our buying experience so enjoyable. Luis went out of his way to make sure we got the vehicle that I wanted. More

Good experience friendly staff Donny was a nice guy and worked hard to get me into a quality vehicle. Finance was fair and price was decent. I would’ve liked more for my trade,given Donny was a nice guy and worked hard to get me into a quality vehicle. Finance was fair and price was decent. I would’ve liked more for my trade,given circumstances, but after easy negotiation they went beyond book value and got me into a car my wife loves. More

Awesome! We went in to Lithia Dodge in Kennewick to look for a new pickup. We were greeted by Arthur and he started to shows us around at what they had but he We went in to Lithia Dodge in Kennewick to look for a new pickup. We were greeted by Arthur and he started to shows us around at what they had but he had to excuse himself as his appointment had shown up so he turned us over to Jesus. Jesus was very attentive and listened to what we wanted. He was very knowledgeable and took his time with us to show us what they had in stock. He answered all our questions and if he didn't have an answer he went and got one for us while we were there. We bought a new Dodge from him. I would like to thank both Arthur and Jesus for the great pleasure of working with both of these gentlemen and would recommend them to anyone looking to buy a new Dodge from there. Also a shout out to Brian for making the paperwork go so smoothly. More