Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Most pleasant car buying experience Dealing with JR Hernandez and Clayton Walker is always a great and fun experience. I’ve bought 6 pickups from them and it gets easier each time. I’ve Dealing with JR Hernandez and Clayton Walker is always a great and fun experience. I’ve bought 6 pickups from them and it gets easier each time. I’ve never considered buying from anyone else. Try it, you’ll like it! More

Perfect vehicle at the right price Jesus Rivera was a great salesman. He took the time to answer all of our questions. He then found the exact vehicle we were looking for and did so in Jesus Rivera was a great salesman. He took the time to answer all of our questions. He then found the exact vehicle we were looking for and did so in a timely manner. My family came out several times to test drive different trim levels to see which Pacifica we all liked. This really helped out the decision making process. The paperwork didn't take very long and everyone at the dealership was very friendly and professional--Zero, I mean zero high pressure sales, which was wonderful. Jesus took the time to go over the features of the vehicle and to explain the options on the van before we left. He even took the time to follow up with us to make sure everything was alright, or if we had any more questions a few days later. Jesus deserves your trust and the opportunity to earn your business. It's very refreshing to find a salesman who loves his job and takes care of his customers even after the sale. Highly recommend him and Lithia! More

Simple and easiest car purchase I’ve ever made William Davis was very knowledgeable about the vehicle, attentive to our needs and did his best to find us exactly what we needed. Ruben Espinoza in f William Davis was very knowledgeable about the vehicle, attentive to our needs and did his best to find us exactly what we needed. Ruben Espinoza in finance found us a better rate than we originally signed for so we had to come back the next day and re-sign paperwork for the better rate. Overall great experience! More

I was treated with the most respect by the young lady associ The young lady associate is the type of associate worth keeping and the type to make myself want to come back to your establishment to conduct busines The young lady associate is the type of associate worth keeping and the type to make myself want to come back to your establishment to conduct busineso does oil changes should be immediately promoted and given a big fat raise for her exemplary standard on how she displays herself to me and others. She is the type of employee that makes myself want to come back to this establishment and to conduct business More

Car purchase. Staff were friendly and courteous Staff worked getting the payment and interest rate as low as possible. They didn't pressure me and allowed me to Staff were friendly and courteous Staff worked getting the payment and interest rate as low as possible. They didn't pressure me and allowed me to take my time. More

Great customer service The salesperson we normally deal with was on vacation so we worked with Donnie who was very gracious and helpful. He helped me program the various el The salesperson we normally deal with was on vacation so we worked with Donnie who was very gracious and helpful. He helped me program the various electronics and was very knowledgeable about our make and model. We were very happy with his service. More

Awesome people to work with This persons really care about you and your needs. Very delightful. Very easy to work with. Highly recommended. Very friendly very professional gre This persons really care about you and your needs. Very delightful. Very easy to work with. Highly recommended. Very friendly very professional great overall , AWESOME More

Check engine light on 3 times take my Town & Country into dealer for check engine light on charged $100 up to $120 just to investigate the check engine light on and retriev 3 times take my Town & Country into dealer for check engine light on charged $100 up to $120 just to investigate the check engine light on and retrieve codes unacceptable for your customer and customer service More

Sales experience was good, salesman was low pressure. Fred the salesman was knowledgeable about the product and low pressure. The $ workup was good with a reasonable offer for my trade. Once we made up o Fred the salesman was knowledgeable about the product and low pressure. The $ workup was good with a reasonable offer for my trade. Once we made up our mind, it was about 2 hours and we were driving home in a new truck. More

Perfect It was perfect went to other dealers they have you test drive then qualify it was great William did the opposite qualified you and then put you in a c It was perfect went to other dealers they have you test drive then qualify it was great William did the opposite qualified you and then put you in a car way better process More