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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.5
675 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 675 reviews

October 05, 2024

Bert was a great advisor, and my shuttle driver was amazing. I purchased an outside detail, and the folks did a good job. More

by Birdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear Bert and the team provided great service, and that you're pleased with the detail work. We appreciate your feedback!

October 04, 2024

I was very impressed with the service. I was traveling from out of town and my truck broke down. They squeezed me in and told me what needed to happen. Great service! More

by Oregonella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but she was excellent.
Oct 04, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities could assist you during your travels. It's great to know we were able to provide the service you needed promptly. Thank you for sharing your positive feedback!

October 04, 2024

Really great experience buying my Jeep there! Salesman Tim was able to find me a vehicle in an expeditiously time and was very helpful. More

by Shulk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Timothy Winters
Oct 04, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Tim provided you with a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Enjoy your new Jeep - thank you for choosing us!

October 03, 2024

Excellent people to work with excellent service did what Did what they were supposed to contacting and returning phone calls were excellent More

by Butchmarymachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar, John Hurwitz
Oct 04, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided excellent service and communication. We appreciate your support and look forward to assisting you again in the future!

October 03, 2024

I deal with Oscar and he is the best service advisor that I have dealt with in along time. He is the reason I would buy another Jeep. More

by ekoc30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with Oscar at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear he provided such excellent service and made a lasting impression. We look forward to assisting you again in the future!

October 03, 2024

They repaired my jeep in a timely manner, the only thing negative I have to say is there online appointment call center they never return calls and you can never get through to a real person it is frustrati More

by edandamy215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your feedback with us. We're glad to hear that the repair on your Jeep was completed promptly at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, but we're sorry about the frustration with our online appointment call center. Your comments are valuable and will help us improve our service moving forward!

October 02, 2024

Outstanding customer service. Advisor, Manuel, was polite, knowledgeable, & efficient. Service was completed in a very reasonable time frame. More

by Jamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Jamed, we're delighted to hear that Manuel provided outstanding service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your positive experience!

October 02, 2024

On time and we'll done. Thank you thank you a lot it was good More

by jkc2417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hurwitz
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities for your next due service.

October 01, 2024

Friendly, not pushy, great service, relaxing atmosphere, easy to schedule service, had an great experience More

by Davidk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 02, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Davidk, we're delighted to hear you had a great experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thanks for the positive feedback and we look forward to serving you again.

October 01, 2024

Lithia of Tri-Cities were efficient, professional and kind! Thank you for taking care of my Jeep! More

by fguillen.ajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert , John Hurwitz, Alana Ritchie, Donald Stephens, Edwin Perez
Oct 03, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the kind words and great review. We hope to see you again soon!

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