Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Father and son buying trucks I have purchased multiple vehicles from Kieth Carter and have NEVER been disappointed! He sold my son his truck as well and we will never deal with a I have purchased multiple vehicles from Kieth Carter and have NEVER been disappointed! He sold my son his truck as well and we will never deal with anyone other than Keith for future car purchases! He always is professional and honest and is never pushy - we will do more business with him in the future! More

Outstanding team These guys went out of their way to make my car buying experience a good one. I think Chris broke a record getting the financial paperwork ready to ac These guys went out of their way to make my car buying experience a good one. I think Chris broke a record getting the financial paperwork ready to accommodate my tight schedule More

pulled the trigger They know how to play ball! Went in with an idea of what we wanted along with the price and they did not disappoint! Thank you to all who were involve They know how to play ball! Went in with an idea of what we wanted along with the price and they did not disappoint! Thank you to all who were involved, especially to Brittany and John! More

Good People to work with She staff and management of Lithia bent over backwards to satisfy my requirements. the vehicle I purchased was amazing. the service department was the She staff and management of Lithia bent over backwards to satisfy my requirements. the vehicle I purchased was amazing. the service department was the best I have ever seen. I received a loaner vehicle during the purchase sequence. because my daily driver was in the Lithia shop. More

Best car buying experience from a dealership!! I was referred to Ruben by my mother as she had such a great experience looking for and buying a used car. So I called Ruben as I live out of state an I was referred to Ruben by my mother as she had such a great experience looking for and buying a used car. So I called Ruben as I live out of state and told him I was looking for a Durango with certain features on a budget with a good loan rate. Well he didn’t have the specific vehicle I was looking for but he did find one at another location the same day and at a great price! He called me back and told me the details and if I was interested in him getting the vehicle delivered. I said yes!! So within two days he got the vehicle on his lot and they cleaned it up and did a maintenance check to ensure I could drive it back to California. While it was on the way to their lot Erik called me to let me know he was looking for different financing options. He was able to find me a great rate that I was happy to go with. So everything was ready to sign once I arrived into town. Once I showed up all I had to do was sign the papers because they took care of everything!! These two men really knocked it out of the park and went above and beyond during the entire process especially with me being out of state. I highly recommend talking to these two gentlemen as they handled everything quickly and professionally by giving me options, and kept me informed during the entire process while being out of state. So now they are the first people I call if friends or family are looking for a vehicle. I also will definitely be returning when I need another vehicle! Thanks for the great service Ruben and Erik!! More

Efficient detailed n communicative Donny Ballew received a call out of the blue while I was vacationing in Denver, as I live in yakima!the salesman in yakima dodge that handle fiats we' Donny Ballew received a call out of the blue while I was vacationing in Denver, as I live in yakima!the salesman in yakima dodge that handle fiats we're not very knowledgeable and after seeing the complete line in Denver I called Lithuania to see what they had in stock... initial and total deal transpired on phone n Donny made the deal work via telephone n a credit card while I was in Denver. Got off plane, signed papers and picked up detailed car one week later... adjectives in title Hallmarked Donnys professionalism and the entire center worked together in harmony. A most pleasant experience and worth the one hour 15 minute drive. Need to mention Ruben as also outstanding as he helped in Donnys absence as we flew in on his day off... all arranged n fluid... More

Saved me a drive to Dave Smith! My wife and I decided that we wanted a new SUV. We test drove some of the competition and didn't like them. We test drove the Durango and fell in love My wife and I decided that we wanted a new SUV. We test drove some of the competition and didn't like them. We test drove the Durango and fell in love with it. We didn't end up buying it that day. We came back the next weekend when we had some time and talked to Ruben. He told us that one was sold, but he would find us the same one. He busted his butt and found one at another dealership. He worked out the trade stuff and had us in our Durango in time to leave before our trip. A true professional! More

Best experience at a dealership ever! I highly recommend that you see William. Knowledgable, helpful, and absolutely no hassle or pushiness. Extremely patient and will find you what you I highly recommend that you see William. Knowledgable, helpful, and absolutely no hassle or pushiness. Extremely patient and will find you what you want/need. More

Great customer service Ruben is an excellent salesman who was patient with all of our questions and took the tcredit me to be sure we got what we needed/wanted. Thank you!! Ruben is an excellent salesman who was patient with all of our questions and took the tcredit me to be sure we got what we needed/wanted. Thank you!! More

Feels like family Donny was great to work with. Everyone that I spoke to and had the pleasure meeting was very helpful and eager to please. I that all of you for making Donny was great to work with. Everyone that I spoke to and had the pleasure meeting was very helpful and eager to please. I that all of you for making my experience a very happy one. I look forward to stopping in to visit. Thank you. More