Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 675 reviews
Great customer service The salesperson we normally deal with was on vacation so we worked with Donnie who was very gracious and helpful. He helped me program the various el The salesperson we normally deal with was on vacation so we worked with Donnie who was very gracious and helpful. He helped me program the various electronics and was very knowledgeable about our make and model. We were very happy with his service. More
Awesome people to work with This persons really care about you and your needs. Very delightful. Very easy to work with. Highly recommended. Very friendly very professional gre This persons really care about you and your needs. Very delightful. Very easy to work with. Highly recommended. Very friendly very professional great overall , AWESOME More
Check engine light on 3 times take my Town & Country into dealer for check engine light on charged $100 up to $120 just to investigate the check engine light on and retriev 3 times take my Town & Country into dealer for check engine light on charged $100 up to $120 just to investigate the check engine light on and retrieve codes unacceptable for your customer and customer service More
Sales experience was good, salesman was low pressure. Fred the salesman was knowledgeable about the product and low pressure. The $ workup was good with a reasonable offer for my trade. Once we made up o Fred the salesman was knowledgeable about the product and low pressure. The $ workup was good with a reasonable offer for my trade. Once we made up our mind, it was about 2 hours and we were driving home in a new truck. More
Perfect It was perfect went to other dealers they have you test drive then qualify it was great William did the opposite qualified you and then put you in a c It was perfect went to other dealers they have you test drive then qualify it was great William did the opposite qualified you and then put you in a car way better process More
Jeep repair Brought my Jeep in for some issues That another dealership couldn't fix, the found the issue and repaired the problem...they did a great job Brought my Jeep in for some issues That another dealership couldn't fix, the found the issue and repaired the problem...they did a great job More
Awesomeness If you want Trust, Respect and just and Honest Buy, go No further, Lithia will go the extra mile to meet your needs and expectations. This Dealership If you want Trust, Respect and just and Honest Buy, go No further, Lithia will go the extra mile to meet your needs and expectations. This Dealership has Integrity, Honesty and Works for you. Some dealerships actually advertise it that way, but this dealership lives up to it. I'm so happy with my purchases at Lithia that I stopped looking elsewhere and keep coming back. More
Service at Lithia Edwin was very helpful toward me and let me know exactly what he was going to do. He looked into a recall on my vehicle's water pump and had the ti Edwin was very helpful toward me and let me know exactly what he was going to do. He looked into a recall on my vehicle's water pump and had the tires rotated while I was in for an oil change. More
oil change Great customer Service. Friendly employees who take good care of you. Pretty short wait considering I took the van in on a Monday and there were a lot Great customer Service. Friendly employees who take good care of you. Pretty short wait considering I took the van in on a Monday and there were a lot of people ahead of me. More
Bought a new wrangler jl They allowed us to order two wranglers so we could decide which colors we wanted.They kept us informed of status throughout the order period. They allowed us to order two wranglers so we could decide which colors we wanted.They kept us informed of status throughout the order period. More