Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 675 reviews
Great Place To Buy From the minute we pulled on to the lot. Brittany looked for what we wanted on her lot and found it wasn't there immediately got on the computer and s From the minute we pulled on to the lot. Brittany looked for what we wanted on her lot and found it wasn't there immediately got on the computer and started looking. She found what we wanted. Ruben was very easy to work with. I would recommend Lithia to anybody looking for a vehicle. More
Great experience Great dealership. Awesome sales people. Couldn't be happier with my new car. The whole experience was super fast and easy. Will definitely recommend t Great dealership. Awesome sales people. Couldn't be happier with my new car. The whole experience was super fast and easy. Will definitely recommend them. More
It was exceptional From the time we got in the door until we left all the people were very professional and very courteous. If we had any kind of question they would From the time we got in the door until we left all the people were very professional and very courteous. If we had any kind of question they would answer it. More
Customer First One great place to buy your next RAM truck. The team of Litha of Tri-Cites are a great bunch of people to work with through the sales and service pro One great place to buy your next RAM truck. The team of Litha of Tri-Cites are a great bunch of people to work with through the sales and service process. More
Everyone at Lithia was great. We have purchased 5 vehicles from Lithia in Tri-Cities over the years. They are awesome to work with and they do not pressure you to buy something tha We have purchased 5 vehicles from Lithia in Tri-Cities over the years. They are awesome to work with and they do not pressure you to buy something that is beyond your means. If something goes wrong, they go the extra mile to fix the problem. I have never met a team that works together to ensure that the customer's needs have been. Thank you Lithia family for making this experience seamless. You guys are awesome! More
Most pleasant car buying experience Dealing with JR Hernandez and Clayton Walker is always a great and fun experience. I’ve bought 6 pickups from them and it gets easier each time. I’ve Dealing with JR Hernandez and Clayton Walker is always a great and fun experience. I’ve bought 6 pickups from them and it gets easier each time. I’ve never considered buying from anyone else. Try it, you’ll like it! More
Perfect vehicle at the right price Jesus Rivera was a great salesman. He took the time to answer all of our questions. He then found the exact vehicle we were looking for and did so in Jesus Rivera was a great salesman. He took the time to answer all of our questions. He then found the exact vehicle we were looking for and did so in a timely manner. My family came out several times to test drive different trim levels to see which Pacifica we all liked. This really helped out the decision making process. The paperwork didn't take very long and everyone at the dealership was very friendly and professional--Zero, I mean zero high pressure sales, which was wonderful. Jesus took the time to go over the features of the vehicle and to explain the options on the van before we left. He even took the time to follow up with us to make sure everything was alright, or if we had any more questions a few days later. Jesus deserves your trust and the opportunity to earn your business. It's very refreshing to find a salesman who loves his job and takes care of his customers even after the sale. Highly recommend him and Lithia! More
Simple and easiest car purchase I’ve ever made William Davis was very knowledgeable about the vehicle, attentive to our needs and did his best to find us exactly what we needed. Ruben Espinoza in f William Davis was very knowledgeable about the vehicle, attentive to our needs and did his best to find us exactly what we needed. Ruben Espinoza in finance found us a better rate than we originally signed for so we had to come back the next day and re-sign paperwork for the better rate. Overall great experience! More
I was treated with the most respect by the young lady associ The young lady associate is the type of associate worth keeping and the type to make myself want to come back to your establishment to conduct busines The young lady associate is the type of associate worth keeping and the type to make myself want to come back to your establishment to conduct busineso does oil changes should be immediately promoted and given a big fat raise for her exemplary standard on how she displays herself to me and others. She is the type of employee that makes myself want to come back to this establishment and to conduct business More
Car purchase. Staff were friendly and courteous Staff worked getting the payment and interest rate as low as possible. They didn't pressure me and allowed me to Staff were friendly and courteous Staff worked getting the payment and interest rate as low as possible. They didn't pressure me and allowed me to take my time. More