Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Excellent Dealership and so easy to work with! I have purchased four vehicles from Lithia in as many months for two businesses. JR Hernandez is very honest and fair. The dealership makes the proc I have purchased four vehicles from Lithia in as many months for two businesses. JR Hernandez is very honest and fair. The dealership makes the process painless. They are very accommodating and they are our go to dealership now. More

after the deals went thruough we got very bad service we bought 4 vehicles from lithia and every thing good until after the papers were signed. Now they wont honor the deals made and they took forever to we bought 4 vehicles from lithia and every thing good until after the papers were signed. Now they wont honor the deals made and they took forever to pay off the trade ins which cost us late fees and late payments. We will never recommend or buy from this dealer again. The managers lie just to get the deal done. I also found out they don't reward their salesmen in fact the screw them over to. More

New truck. The whole staff was very helpful when I came in. Especially Jesus Rivera. I got an excellent deal on a great pickup. Everyone I talked to was helpful The whole staff was very helpful when I came in. Especially Jesus Rivera. I got an excellent deal on a great pickup. Everyone I talked to was helpful and friendly. More

Jeep purchase We were looking to purchase a new car and went to Lithia and worked William Davis he went above and beyond our expectations., he was very knowledgeabl We were looking to purchase a new car and went to Lithia and worked William Davis he went above and beyond our expectations., he was very knowledgeable answered and all the questions we had, and us a great deal on new 2018 Jeep Grand Cherokee Larado sport 4x4 with the Altitude package. We highly recommend William and the dealship The financing process was very painless and got a rate on our loan More

Service was excellent Jesus was a great salesperson great. He worked the deal to my satisfaction. Excellent customer service. Staff was very professional. I would recommend Jesus was a great salesperson great. He worked the deal to my satisfaction. Excellent customer service. Staff was very professional. I would recommend LITHIA to all who wants a new car. More

Salesman was exceptional. My deal was started and completed via phone conversation and telephone as I do not live in the tri-cities. When the vehicle that I was looking at was My deal was started and completed via phone conversation and telephone as I do not live in the tri-cities. When the vehicle that I was looking at was sold the salesman quickly found me another vehicle at another dealership. He had it delivered to Kennewick and we completed the sale. He went above and beyond to find a vehicle that met my desires and needs. More

New purchase This had to be one of the best dealerships I have worked with. The salesman wasn’t pushy at all. Just answered our questions and let us look around un This had to be one of the best dealerships I have worked with. The salesman wasn’t pushy at all. Just answered our questions and let us look around until we were ready to test drive the one we wanted. Financing dept was a pleaser to work with fast but informative service A+ all the way around. More

Great place to get your new car They have great staff super helpful any questions we had they had an answer. They were never pushy to buy the car definitely going back They have great staff super helpful any questions we had they had an answer. They were never pushy to buy the car definitely going back More

Super Professional and Friendly They helped me out get into a newer better vehicle than I could have imagined. They worked great as a team and treated with me deep respect despite my They helped me out get into a newer better vehicle than I could have imagined. They worked great as a team and treated with me deep respect despite my high demands. We worked out a great deal they gave me a great value for my trade in and I came home with a nicer newer vehicle. Will be back next time I look for a newer vehicle. More

It was a great experience. Jr in the begining was amazing! He really helped find the right van for my family. Especially with someone who is handicapped. Then when we came back Jr in the begining was amazing! He really helped find the right van for my family. Especially with someone who is handicapped. Then when we came back in for the rest of the sale with brittany, she went through everything eith us proficiently to when we left we were confident in what we bought! Was a great experience for sure! Thanks again More