Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Amazing! My experience from start to end absolutely exceeded my expectations! Low pressure easy deal, got the trade value and sales price quickly, no games or My experience from start to end absolutely exceeded my expectations! Low pressure easy deal, got the trade value and sales price quickly, no games or hidden agendas! More

Purchase of a new vehicle Local business with excellent knowledge and willingness to help. Friendly and respectful team to help through a new vehicle purchase. The facility wa Local business with excellent knowledge and willingness to help. Friendly and respectful team to help through a new vehicle purchase. The facility was clean and comfortable, including the walkthrough of the service department. More

Service Brought my recently purchased Van in for some “We Owe” Service issues. Our Salesman, Travis Solso, made sure everything was ready and taken care of qu Brought my recently purchased Van in for some “We Owe” Service issues. Our Salesman, Travis Solso, made sure everything was ready and taken care of quickly while I waited. More

Unexpected Purchase We were having what we thought was a minor issue with our truck which turned out to be major. We had to decide if it was worth fixing it or purchasi We were having what we thought was a minor issue with our truck which turned out to be major. We had to decide if it was worth fixing it or purchasing a different vehicle. Travis and Brian helped us find the perfect vehicle that fit our needs and budget. Even loaning us a truck to take things home that wouldn't fit in our new SUV. More

New Gereration Jeep Wrangler purchased 7/31/18 My issues with Jeep Wrangler purchased new 7/31/18 seem just to be an inconvenience to the service staff and management. I hope that this can be resol My issues with Jeep Wrangler purchased new 7/31/18 seem just to be an inconvenience to the service staff and management. I hope that this can be resolved as I have pledged a handsome sum of money for a New Gereration Jeep Wrangler that is too new for the service team to relate any knowledge or attempt to work out the bugs. Service manager, John Hileman just mentioned that I need to wait for recalls or TSBs for the problems that I have been experiencing without repair or attention. There is according to JeepCares a TSB 08-092-18 that applies to my VIN # but was not applied when I brought that to the Service Dept. attention. Clutch/Transmission makes horrible grind between shifts when accelerating and shifting. Their investigation was limitted comparison got to another JL on the lot. Both techs that rode with me confirmed abnormal sound when sfifting during the ride that they took with me. No replacement of clutch or internal investigation was authorized by service manager and blamed my driving technique. Mileage out: 1711 Steering wheel has play at least 1 when turned to each side with deadspot. This has been an ongoing complaint and with this being a new model. Jeepcares has authorized a later generation steering box to be installed but service manager John will not authorize this to take place. Mileage out: 2458 This is not the experience that I have encountered with other brands or dealerships. More

Pain Free....No Pressure My experience with Lithia Chrysler Jeep Dodge of Tri-Citties was good. Patric and Brian were both helpful and pleasant to work with. I appreciated t My experience with Lithia Chrysler Jeep Dodge of Tri-Citties was good. Patric and Brian were both helpful and pleasant to work with. I appreciated their low pressure approach to selling. More

2019 Ram 1500 I am blown away by the night and day difference between my old 2014 and the new 2019 Ram 1500. The dealership was amazing. This was the easiest and l I am blown away by the night and day difference between my old 2014 and the new 2019 Ram 1500. The dealership was amazing. This was the easiest and less stressful car buying experience I have ever had. Thank you Lithia for the great upgrade! More

Fantastic My wife and I had a fantastic experience at Lithia Dodge Chrysler. Very relaxing and no pressure. We were able to buy the vehicle of our choice at an My wife and I had a fantastic experience at Lithia Dodge Chrysler. Very relaxing and no pressure. We were able to buy the vehicle of our choice at an affordable price. We will definitely consider this dealership in the future. More

No Pressure Sales We test drove a car. Loved it. JR was amazingly helpful but not agreesive or pushy. Brian was thorough and knowledgeable in explaining extended warra We test drove a car. Loved it. JR was amazingly helpful but not agreesive or pushy. Brian was thorough and knowledgeable in explaining extended warranty options The experience was great. Will come back for our next car. More

Excellent salesman William is an extraordinary salesman I am definitely recommending family and friends to swing by lithia to experience a genuine and amazing service. T William is an extraordinary salesman I am definitely recommending family and friends to swing by lithia to experience a genuine and amazing service. Thank you! More