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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.5
675 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 675 reviews

October 13, 2024

Received excellent service when my truck broke down while visiting from Oregon. Vanessa made sure our truck was looked at and then explained what the issue was. Would use this dealership if I lived in the ar More

by expanse.amylase-0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 14, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Vanessa and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with excellent service during your visit. Thank you for sharing your experience, and we're glad we could assist while you were in town!

October 13, 2024

Our purchase was great experience. Any of our concerns were quickly taken care of. Thank you Johnny. More

by bobdodie86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, JOHN MENDOZA
Oct 15, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We are happy to hear that you had a great experience with our staff, Johnny, during your last visit. We hope you enjoy our new car. Come see us again soon!

October 13, 2024

Great after sale followup. Somewhat limited selection but got fairly close to the truck I wanted. The color was not my favorite but the pricing made it work for me. More

by Livingw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 15, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear that our after-sale follow-up and pricing met your expectations. If there's anything else we can do for you, feel free to reach out!

October 10, 2024

The service was the greatest ever. Took several tries to find the problem but in the end it was fixed and we’re happy with the results. Thank you so very much for service department an More

by Winchestermr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Oct 11, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Winchestermr, Thank for the kudos to our service team! We're delighted to hear that our service department and technician were able to resolve the issue for you at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thank you for your patience and kind words!

October 07, 2024

Communication is great and service was excellent with lots of detail! Oscar keeps in contact every step of the way More

by Sasquatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Mike DiBenedeto
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Oscar provided excellent service and kept you informed throughout your experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thank you for sharing this feedback! See you next time!

October 07, 2024

mike in service is the advisor you need to use and followes up on calls More

by GREENEJ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike Cunningham
Oct 10, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thanks for the positive review and for giving Mike a shout out! Our team looks forward to seeing you again soon!

October 06, 2024

My burn service se los recommends sober todo cuando estas para compare veiculo Nuevo y el department de servicio More

by Jesus rey soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

¡Gracias por la recomendación! Nos alegra saber que tuviste una buena experiencia en Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro.

October 06, 2024

Appointment was to get my oil change. Got done which in the time they told me. In the service department are friendly and professional. I would recommend family and friends. More

by Fide23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 people help me don’t see his name., Edwin Perez
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that your oil change appointment went smoothly and on time at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Our service team takes pride in being friendly and professional, so thank you for recommending us to family and friends!

October 06, 2024

Bert Flores is a great service advisor that listens to YOU, the customer! There are others (Oscar, Vanessa) in the service department that are great help. Also as John Heilman has a great team there! More

by amsodapop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Flores, John Heilman
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for highlighting the excellent service from Bert, Oscar, Vanessa, and John at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to know our team provided attentive support. We appreciate your feedback and look forward to serving you again!

October 06, 2024

Great service department. Scheduling is convenient and the work is done right the first time. More

by gwilli28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
Oct 08, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the kind review! We are happy to have exceeded your expectations during your last visit! Come see us again soon!

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