Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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Very happy with the purchase No pressure sale we new what we wanted but it wasn't at this dealer but they found it and was ready in 2 days No pressure sale we new what we wanted but it wasn't at this dealer but they found it and was ready in 2 days More
Refreshing Experience So I just purchased a new to me 1500 ecodiesel and let me tell you something. I have never been able to have a buying experience from Lithia in the pa So I just purchased a new to me 1500 ecodiesel and let me tell you something. I have never been able to have a buying experience from Lithia in the past as they were hard to deal with and were never interested in a fair deal. That is not the case any more. Arthur has been the best salesperson that I have ever dealt with on a vehicle buying experience. He didn't play games was straight to the point and really made me feel like he is working for me. Which helps as I know the business. Not only has Arthir and team gone above and beyond during the sales process, but Arthur continues to go above and beyond after the sale. Believe me when I tell you this is not the same Lithia of the past. They want to earn your business. I say let them try. It's nice to be able to buy local and not feel that you have to drive out of town. Thanks Art for all your hard work. More
The only place to go! This was our second purchase made at Lithia within 6 months. We went back because of no hassle friendly easy way that we were able to purchase our new This was our second purchase made at Lithia within 6 months. We went back because of no hassle friendly easy way that we were able to purchase our new vehicles. Exceptional customer service! We have sent many customers their way! And, will continue to be loyal Lithia customers when our kids are ready for vehicles! More
Excellent We have bought 5 vehicles there since 2002, have had excellent service since! We really enjoy our sales person Rose! Thank you so much to you all! We have bought 5 vehicles there since 2002, have had excellent service since! We really enjoy our sales person Rose! Thank you so much to you all! More
Great hassle free Great friendly service down to earth guy definitely knows his cars very professional not just with buying my car but after to helping set up oil chan Great friendly service down to earth guy definitely knows his cars very professional not just with buying my car but after to helping set up oil changes to make your whole experience as hassle free as possible More
Ease of purchase Travis is the best, he treats you like family! I always feel he trys to match the vehicle to my needs and gives me excellent personal attention. Travis is the best, he treats you like family! I always feel he trys to match the vehicle to my needs and gives me excellent personal attention. More
New Truck purchase Patric was fantastic. From start to finish. He walked us through the ordering process to the paperwork when truck came in. He even took us to service Patric was fantastic. From start to finish. He walked us through the ordering process to the paperwork when truck came in. He even took us to service for after market add ons. More
Great service Very pleased with service and walked me through different options on my pickup they set up my phone to blue tooth showed me new features not on my 201 Very pleased with service and walked me through different options on my pickup they set up my phone to blue tooth showed me new features not on my 2012. More
New jeep We went to look and ended up buying a Jeep Cherokee. We were picky about the options and color but they had what we needed on the lot. They answered a We went to look and ended up buying a Jeep Cherokee. We were picky about the options and color but they had what we needed on the lot. They answered all our questions and addressed our concerns. The salesman had a great personality and demonstrated some of the vehicles many features we were surprised to see. It wasn’t a hard process to buy this Jeep. We are very happy. More
New car purchase Purchased a new Ram 1500 last year, returned to purchase a new Challenger SRT this year. Travis worked with me on both purchases, I am very happy wit Purchased a new Ram 1500 last year, returned to purchase a new Challenger SRT this year. Travis worked with me on both purchases, I am very happy with both. More