
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 768 reviews

By far, our best car buying experience! We spent our Saturday searching for my husbands dream truck with our four year old in tow. After many unprofessional experiences at countless dealersh We spent our Saturday searching for my husbands dream truck with our four year old in tow. After many unprofessional experiences at countless dealerships we found Denis! It was the best customer service we’ve ever received and he did everything in his power to make sure we were taken care of. Lithia has our forever business, and we can’t thank our new friend Denis enough! Very happy customers! Thank you Denis, you’re the real MVP! More
Enjoyable Experience Brittany was awesome to deal with. She made the car buying process manageable. She was very knowledgeable and we felt like she was so helpful, patient Brittany was awesome to deal with. She made the car buying process manageable. She was very knowledgeable and we felt like she was so helpful, patient and NOT EVER PUSHY!! More
New truck Thank you Ab for bringing the truck to me and saving me some time I really appreciate that. Awesome customer service. I love my new truck Thank you Ab for bringing the truck to me and saving me some time I really appreciate that. Awesome customer service. I love my new truck More

Very HAPPY! Our salesman, Denis G., was great! Got us a great vehicle at a phenomenal price! I'll be a customer for life! Great experience! Thanks! Our salesman, Denis G., was great! Got us a great vehicle at a phenomenal price! I'll be a customer for life! Great experience! Thanks! More
Great to work with No hassles,willing to work with you.showed that the dealership is there for the customer.they also make sure to get you the lowest rates. No hassles,willing to work with you.showed that the dealership is there for the customer.they also make sure to get you the lowest rates. More
New Durango Great working with the Lithia TriCities Dodge team. Great customer service. Great relationship. Third Dodge we have bought here. I would recommend Great working with the Lithia TriCities Dodge team. Great customer service. Great relationship. Third Dodge we have bought here. I would recommend Patrick Click to anyone as a trustworthy salesman. More
Excellent salesman and buying experience Best buying experience I’ve had purchasing a vehicle. The salesman (Mr Alvarez) and finance professional (Jesus Rivera) were excellent. I absolutely r Best buying experience I’ve had purchasing a vehicle. The salesman (Mr Alvarez) and finance professional (Jesus Rivera) were excellent. I absolutely recommend these two. More
Excellant customer service Very much a pleasure dealing with a competant associate who handled the buying process with utmost care. Would deal with this dealer again in the futu Very much a pleasure dealing with a competant associate who handled the buying process with utmost care. Would deal with this dealer again in the future. I also recommended this dealer to my son Christopher Davis who bought a 2015 Toyota camry. More
Great experience purchasing my Ram Great customer service. They answered all my question showed me different options that would best fit my purchase. Over all good costumer service grea Great customer service. They answered all my question showed me different options that would best fit my purchase. Over all good costumer service great people. More
Patric and Alana I deal with Patrick to buy all of my cars and I always try to deal with Alana in service. I would rate both of these people a 10 out of 10 and always I deal with Patrick to buy all of my cars and I always try to deal with Alana in service. I would rate both of these people a 10 out of 10 and always recommend friends to ask for them by name when they go in. More