Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Great experience We bought a Jeep from out state and ever step of the way was made easy . Jesus Rivera was very knowledgeable in his approach . If I had a question he We bought a Jeep from out state and ever step of the way was made easy . Jesus Rivera was very knowledgeable in his approach . If I had a question he was there to answer then . Highly recommend him !! Our first new car in almost 20years . We were very satisfied !! Thank you R. Gilbert More

Great help in getting 2 new trucks What’s there to help us find what we needed. Let us take the truck for part of tge day to see if we wanted it. What’s there to help us find what we needed. Let us take the truck for part of tge day to see if we wanted it. More

No follow thru or full disclosure The vehicle I purchased is a good fit for our needs. My disappointment is in the lack of full information before my purchase was completed. The vehicl The vehicle I purchased is a good fit for our needs. My disappointment is in the lack of full information before my purchase was completed. The vehicle didn’t have a full tank of fuel or a second key. Had I known this, it would have been a sticking point. All of the vehicles I’ve purchased over years past from several different dealers came with a full tank, I know now that isn’t true of this dealership. I called and expressed my concerns and was told I could drive the 50 miles over and they would fill the tank, and they would check on a second key and call me back. I’m still waiting for the call over a week later. More

My rig Good place to buy a rig. They do what’s best for you and fight for the best rates for a loan! I’ll be going there for a Jeep or a newer truck in the n Good place to buy a rig. They do what’s best for you and fight for the best rates for a loan! I’ll be going there for a Jeep or a newer truck in the near future! More

Plan to be a loyal customer. Quick and painless, no hassle. The salesman listened to what I was shopping for, showed me what he had and at no point was I pressured. I actually was Quick and painless, no hassle. The salesman listened to what I was shopping for, showed me what he had and at no point was I pressured. I actually was the one to call him back. All my family's future vehicle purchases will be here. More

No lack of excellence Greeted with a smile and given an awesome 1st time buying experience. My wife and I were treated like loyal customers from the very beginning. Tim, Br Greeted with a smile and given an awesome 1st time buying experience. My wife and I were treated like loyal customers from the very beginning. Tim, Brian, Jose, Don, and Frank Murillo are the epitome of how a local dealership staff should be operated. More

Awesome and easy The salesman and finance were great it was very organized and fast getting all paperwork done. I will be sure to telll friends and family about this d The salesman and finance were great it was very organized and fast getting all paperwork done. I will be sure to telll friends and family about this dealership. More

New vehicle purchase Fred was extremely helpful and knowledgeable throughout the process. He is a very conscientious employee. Make sure you treat him right and keep him Fred was extremely helpful and knowledgeable throughout the process. He is a very conscientious employee. Make sure you treat him right and keep him around. I am manage a large region for a major electric utility company and I know a good employee when I see one. I know how valuable a good employee is to any business. Fred is that employee. More

It was an easy process The sales process was easy and Jesus went out of his way to find the truck with all options I needed. It was a great experience overall! The sales process was easy and Jesus went out of his way to find the truck with all options I needed. It was a great experience overall! More

Great experience buying my car!! We had a wonderful experience buying our new car from Lithia! Patric was an awesome salesman and he did everything he could to make this a great and We had a wonderful experience buying our new car from Lithia! Patric was an awesome salesman and he did everything he could to make this a great and smooth process!!! Thank you Patric and Lithia!!! More