Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

New car Brittany is a friendly and very informative and attentive sales person. She worked tirelessly to find the vehicle just right for me. I highly recommen Brittany is a friendly and very informative and attentive sales person. She worked tirelessly to find the vehicle just right for me. I highly recommend her for any new or old vehicle purchase. More

Very pleased 😃 Very friendly fast service, very happy with the results of getting a new truck for my husband, would recommend to others thanks for helping me ! Very friendly fast service, very happy with the results of getting a new truck for my husband, would recommend to others thanks for helping me ! More

Good experience. Paperwork for cash deal was way too long! Came in looking for one specific rig which I decided wasn't the right one.. Right when we were leaving Travis the dealer recommended a truck that I de Came in looking for one specific rig which I decided wasn't the right one.. Right when we were leaving Travis the dealer recommended a truck that I decided we might want. We signed the papers, which took a bit too long... but made it out onto road n home by 10pm. Thank you. Was helpful. Wasn't pushy. More

Great Experience! It was time for us to trade in our truck, found the truck we were wanting at Lithia and was a given a great price for our trade in! It was time for us to trade in our truck, found the truck we were wanting at Lithia and was a given a great price for our trade in! More

Great service Arthur Bowen showed us the greatest amount of respect and understanding when we were looking at our new vehicle. Everyone here is always welcoming and Arthur Bowen showed us the greatest amount of respect and understanding when we were looking at our new vehicle. Everyone here is always welcoming and extremely professional. We will definitely be going back when we want to buy again in the future. More

Amazing! My experience from start to end absolutely exceeded my expectations! Low pressure easy deal, got the trade value and sales price quickly, no games or My experience from start to end absolutely exceeded my expectations! Low pressure easy deal, got the trade value and sales price quickly, no games or hidden agendas! More

Purchase of a new vehicle Local business with excellent knowledge and willingness to help. Friendly and respectful team to help through a new vehicle purchase. The facility wa Local business with excellent knowledge and willingness to help. Friendly and respectful team to help through a new vehicle purchase. The facility was clean and comfortable, including the walkthrough of the service department. More

Service Brought my recently purchased Van in for some “We Owe” Service issues. Our Salesman, Travis Solso, made sure everything was ready and taken care of qu Brought my recently purchased Van in for some “We Owe” Service issues. Our Salesman, Travis Solso, made sure everything was ready and taken care of quickly while I waited. More

Unexpected Purchase We were having what we thought was a minor issue with our truck which turned out to be major. We had to decide if it was worth fixing it or purchasi We were having what we thought was a minor issue with our truck which turned out to be major. We had to decide if it was worth fixing it or purchasing a different vehicle. Travis and Brian helped us find the perfect vehicle that fit our needs and budget. Even loaning us a truck to take things home that wouldn't fit in our new SUV. More

New Gereration Jeep Wrangler purchased 7/31/18 My issues with Jeep Wrangler purchased new 7/31/18 seem just to be an inconvenience to the service staff and management. I hope that this can be resol My issues with Jeep Wrangler purchased new 7/31/18 seem just to be an inconvenience to the service staff and management. I hope that this can be resolved as I have pledged a handsome sum of money for a New Gereration Jeep Wrangler that is too new for the service team to relate any knowledge or attempt to work out the bugs. Service manager, John Hileman just mentioned that I need to wait for recalls or TSBs for the problems that I have been experiencing without repair or attention. There is according to JeepCares a TSB 08-092-18 that applies to my VIN # but was not applied when I brought that to the Service Dept. attention. Clutch/Transmission makes horrible grind between shifts when accelerating and shifting. Their investigation was limitted comparison got to another JL on the lot. Both techs that rode with me confirmed abnormal sound when sfifting during the ride that they took with me. No replacement of clutch or internal investigation was authorized by service manager and blamed my driving technique. Mileage out: 1711 Steering wheel has play at least 1 when turned to each side with deadspot. This has been an ongoing complaint and with this being a new model. Jeepcares has authorized a later generation steering box to be installed but service manager John will not authorize this to take place. Mileage out: 2458 This is not the experience that I have encountered with other brands or dealerships. More